Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 12, 2016

Great way to collect emails for newsletters

Oil Vault
United States
Over 1 year using the app
October 8, 2018

I'm reviewing before using, but it seems like it will be good. They're asking for a minimum of 100 characters (although maybe this is shopify's rule?).

Wanderer Imports
United States
Over 1 year using the app
August 13, 2017

Absolutely nothing but GREAT things to say about using Privy. It really helped our campaign and overall movement. We learned a lot about our target market and we thank Privy for this great app.

Battle Of The Beat Makers
Canada
Over 1 year using the app
September 5, 2017

I like it a lot. Need help figuring out how to make the exit intent popup come up by itself rather than requiring visitor to click the triangle in the top right corner. Is this a feature only available in paid versions of the plugin?

Atlas Plumbing Supply
United States
Over 1 year using the app
October 31, 2017

It's very helpful, thanks. Hope that we sell more with it.

Wsk Co Ltd
China
Over 1 year using the app
April 6, 2017

Pretty happy with this app. Using the free version and it works great !

Neon Daisy
United States
Over 1 year using the app
February 2, 2017

i just downloaded this app on a whim to try to keep our abandoned cart customers, im so happy with the amount of customization available! and will definitely be upgrading my account in the near future.

Easy to use, Awesome features, Trendy customizations! Overall A+ App!

Download it now before they stop the Trial version! :)

Mobilehamper
United States
Over 1 year using the app
June 18, 2021

This app is so easy to use. I feel like it's worth the money per month. Highly recommend checking it out.

The Aircooled Shop
United States
Over 1 year using the app
December 23, 2016

So far so good, seems like a very easy to use system - looking forward to see the results!

Barker And Ball Trading
United Kingdom
Over 1 year using the app
Edited January 22, 2020

seems pretty good! I think I still have a lot to learn but I got further with this app then any other app I've used!

Native Hemp Co.
United States
Over 1 year using the app
Privy Operations replied July 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand.