Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 12, 2018

i really like it i am still exploring it.

Almabonita
Jordan
Almost 2 years using the app
April 24, 2019

too expensive an dkjakjfkdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

FANCYMAKE
China
Almost 2 years using the app
Privy Operations replied April 24, 2019

Thanks for the feedback. Let us know if we can be of any help at support@privy.com.

Edited April 25, 2019

Great for initial setting up of pop-ups on page and adding customers to email list, very difficult to arrange newsletter emails, for me it would not send any to any contacts, not even test emails to myself.

Pace of Ace
Australia
Almost 2 years using the app
Privy Operations replied April 25, 2019

Sorry to hear you’re having trouble with our newsletters. If you send an email to support@privy.com they’ll be able to help you as soon as they are back online in the morning.

November 4, 2016

Within 10 minutes I was up and running. Pretty blissful.

Pehr Designs Us
Canada
Almost 2 years using the app
October 30, 2019

Working great so far. Still testing to see the benefits. Currently having an issue getting the free shipping to work after a new templated installed. Will be back to update review.

BellanBlue
United States
Almost 2 years using the app
Privy Operations replied October 31, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 3, 2018

I have been using for almost a month now, it is great. It does everything you need it to do and is highly customizable, even on a free plan. Def recommend!

BTWN Culture Apparel
United States
Almost 2 years using the app
October 30, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Flight Inspired
United States
Almost 2 years using the app
Privy Operations replied October 31, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited July 17, 2017

This app is amazing. It cheaper and has more functions than any of the other similar ones (even paid ones).
I had a small technical problem in the start but the support team got back to me really fast!

Bellaxo
South Africa
Almost 2 years using the app
November 16, 2019

Pretty awesome :) I like the ability to give an incentive to sign up for email notifications...still playing with it but it looks like it has lots of features

Trulily Skin Care
United States
Almost 2 years using the app
Privy Operations replied November 18, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

July 27, 2017

Easy to install. Love the exit intent. Works great

Wild Guru
United States
Almost 2 years using the app