Privy ‑ Pop Ups, Email, & SMS , 24,854 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.
Refine
-
By rating
Jury still out ...
i have no clue how this app will perform.
Cannot give a 5 star review until i use it!
Why this pressure???
Read this, Privy decided to download additional customer contacts in March 2022 which caused our pricing to triple. If this also happened to you reach out to support for them to correct your lists. This was a very bad decision privy made.
I used this app for years and it was great. Then suddenly they changed their pricing and everything stopped working. They wanted me to pay for email and sms marketing but their platform doesn't do nearly what other marketing messaging platforms do. I would not recommend them to anyone. Plenty of other apps out there
It is clunky and never seems to work, emails are never sent, and customer service is lacking. I am going to look for another option.
Up till now nobody from this company can explain to me how someone else got hold of my account, use it and ratcheted up my monthly bill. Just sickening.
Haven't used Privy at all yet so nothing to review
THIS APP WILL RUIN YOUR CODE AND LEAVE BUGG ON YOUR SITE. DEFAULT CAMPAIGN WILL START RUNNING WITHOUT NOTICE AND YOU MAY NOT BE ABLE TO TURN IT OF EVER AGAIN. BE PREPARED TO GET FUCKED OR LEAVE THIS APP. Honest advice form Shopify OG.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
I USED to love this app, that is until they changed their pricing structure and added a whole bunch of functions that I don’t need. Now I’ve just received a billing notice that the FREE app I loved so much is now going to cost me $70 a month (It was not worth it at $15/month, but I already had designed several pop ups so I just paid it). And when I contacted support I was informed that because of Privy I have added xx number of subscribers and made xx number of dollars. UH, NO - because I offer a coupon and designed great pop ups I added those subscribers and because I write AWESOME newsletters I made xx number of dollars. PRIVY, there is an old saying "Pigs Get Fat, Hogs Get Slaughtered". I've now deleted the app.
tripled the subscription price without warning me. It seems like an issue for alot of customers. I used to pay 55usd, they increased this without warning to 165usd. When i asked them to cancel my subscription and refund me I was told that this was not possible. don't waste your time cheaper alternatives elsewhere