Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 17, 2017

I just signed up and the how to videos were very helpful! I will have to use privy for awhile before I give it 5 stars but so far so good.

Dancing Raven Designs
United States
About 1 hour using the app
September 13, 2019

the quick setup is pretty awesome. It has a bit of a learning curve, but not very steep. Exporting emails from shopify to privy also has some issues that I'm not sure how to work out

Balete Blades
Philippines
About 1 hour using the app
June 8, 2017

Just starting to use privy but am loving it so far...!!

Sheldon 1975
United States
About 1 hour using the app
November 8, 2018

Wonderful but I need some template.And it's different from the short guide?Maybe I need more help and instructions.

myheivy
United States
About 1 hour using the app
Edited September 22, 2019

I used the app to drive customers to my page . App just a little confusing but once you figure it out it works well.

Très Soignée
United States
About 1 hour using the app
March 13, 2020

I'm New to the app But it was easy to Navigate and good features i look forward to working with it and learning more.

Pace-Of-One
United States
About 1 hour using the app
March 22, 2020

this very good ilike it but Sometimes he gets too stuck and keeps falling backthis very good ilike it but Sometimes he gets too stuck and keeps falling back

luckwigs.com
Hong Kong SAR
About 1 hour using the app
March 6, 2018

Good so far! Haven't used it enough yet to really say, but I got promoted to review it like three times, so here it is.

Best Home Essentials
United States
About 1 hour using the app
Edited December 6, 2019

Getting used to it. So far so good. A little concerned with variable costs based on number of users... might like a fixed price to start after trial just to get feet wet.
Don't see how to create spin a wheel etc type things... only see initial signups so far. but getting there. typing this now because I got tired of you popping up and asking for a review now it won't let me submit this... just keeps in a loop?

FlexiNail
Canada
About 1 hour using the app
Privy Operations replied December 9, 2019

Totally understand if it’s too early to give an accurate review. Thank you for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 23, 2017

just got started but will use again

D2bonline
United States
About 1 hour using the app