Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Tres bonne application la prise en main est facile. la personnalisation des popups rend l'expérience meilleur et il y'a de vrai résultat derrière.
Merci pour la critique!
so far so good! just signed up for email but the pop up thing has worked very well so far and grown my list.
Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I think its great so far. Pretty easy to use. I gave it four stars because I have only used it once so far.
This app is great at capturing emails. I've increased my email list 10x. A must have. The free version offers plenty of pop up feature, but paid version is definitely a great investment. Their staff also rocks!
So far so good. Just wished the free version had more unlocked functions.
Really good App. Helped me get more emails to give discounts and offers to customers! Amazing experience, very simple.
Great to hear, thanks! We love to hear this kind of feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
so far it's been great! that intro video on how to build a campaign was really helpful. Thanks!
I tried again because of all of the great reviews. I sent a newsletter to about 200 contacts. I tested the mail send to myself clicked all the links NO PROBLEM! Then when I send the mail I get a bunch of responses saying the links take them to a broken web site because the email is marked as a spam sender. I messaged Privy and they said they recommend changing the auto sender address which I didn't see anywhere as an option to my personal email instead of theres. I look like an idiot in front of 200 people now. The solution is next time change the sender. TELL ME THAT BEFORE. Why oh why does this service suck so bad :( This app worked well for a few months. When my free trial ended (wasn't aware it was a trial or it would end) I wasn't notified. This app is about notifying people and THEY DIDN'T NOTIFY ME! I had over 1500 visitors to my website in one week and checked to see why I wasn't getting their emails and this poor company didn't send me a pop up email or sms to tell me I need to now pay for the service, which I would have done. Crazy right. There are other services out there don't make the same mistake I did. After telling them this happened they said nothing we can do would you like to pay for the upgrade. Not great customer service.
I am just starting to use Privy but I already like how easy it is to send out campaigns and make sure every customer feels special!
Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training
It's a really great app I think! I got some new customers through this app, I love the customization of the pop-up widget. Yes, I would recommend it to a friend. I just hope that it's compatible with the Seguno newsletter app.