Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 2, 2017

Even the free version is good so far!

Chiquireads
Philippines
Over 1 year using the app
March 26, 2017

Easy to use, nice design elements that were simple to manage. A little fiddly with making certain the process of pop up and thank you was in place with the coupon code working, but we got there. Syncing with MailChimp went well. Looks good!

Apalain
United States
Over 1 year using the app
February 24, 2017

amazing product. We use all there features.

Ashely Bridget
United States
Over 1 year using the app
August 1, 2019

Lets see how well it works. I use to have this as a free pop up and it worked well now I signed up and paid to get more features

Sleepyhead
United States
Over 1 year using the app
Privy Operations replied August 2, 2019

Thanks for the review! As you get started with more features, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 30, 2016

Very easy and simple. Straight forward.

Sweetdesignstudio
United Kingdom
Over 1 year using the app
May 16, 2019

it help my droppshipping store scale even higher ! It is the most simple feature for my store to bring back my satisfied customers! Thanks

LIno58
United States
Over 1 year using the app
Privy Operations replied May 17, 2019

We're love hearing that kind of feedback, thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 9, 2020

I used this app for almost two years, so I definitely gave it my best shot. Unfortunately this app gave me nothing but a headache for the past two years. The customer service wasn’t helpful at all, now when I have finally unsubscribed from this app, now customer service wants to talk to me.... absolutely ridiculous. Side note: the customization is terrible and the abandoned carts don’t work. Tried getting help with that for a year. Save your money and a headache. Wish I did.

Alex Skeffington
Canada
Over 1 year using the app
Edited February 6, 2019

Good application, fun and practical way to increase your prospect base. I continue to work with privy.

Broderiesdiamants.fr
France
Over 1 year using the app
February 7, 2017

nice stuff from privy. looking to use it more.

Kimyejin
Singapore
Over 1 year using the app
September 29, 2016

Privy works great for nicely transitioning people from your website to your email list where they can get even more value

Shopthrillseekerz
United States
Over 1 year using the app