Privy ‑ Pop Ups, Email, & SMS

Email Marketing, SMS, Pop Ups, Cross Sell, Banners & Bars

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 15-day free trial. Additional charges may apply.


4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

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41 - 50 of 307 reviews


Location United Kingdom
Time spent using app 3 months

i used this app to set up sign up a pop up discount banner, but its not showing up now. so now unsure what to do.

ATM All Things Meditation

Location Australia
Time spent using app 8 months

I'm very new to ecommerce. I found it really good to use & going to Try out a few other features ... OMG I am having so many issues... I just trialled an abandoned cart and Privvy sent me 2 emails - my 1st Abandoned Cart email (after 1 hr which is the time I set) and my 2nd Abandoned Cart email at the same time which should be sent after 24hrs. I tried both coupon codes as I have set them up ... only to be told at check-out that "That code is not valid with this order" ... even though I hadn't changed that order .... phtttt!
Hate It! I wouldn't shop at my own shop!

Washy Bidet Sprayer

Location New Zealand
Time spent using app About 1 month

Awesome setup have not seen results yet. Have been forced to wrtite a review which I dont appreciate so changing this would be awesome


Location China
Time spent using app 6 days

Why is the app unavailable and crashes when translated into another language, which is often the case

Stubborn Lengths

Location United States
Time spent using app 27 days

First time using this app so far so good. However the downfall about privy is once you send out a newsletter there is no way you can delete! Which sucks if you only need to send a quick sales email to your customers for a short period of time.

Oh! You can not add no more than 5 contacts on the free plan, you must upgrade.

The Cocktail Garnish

Location United States
Time spent using app 5 months

The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter

The Essence of Hair

Location United States
Time spent using app About 2 years

Just need to get rid of the pop up so I can get to settings . It wouldn’t let me click on anything else

Hey Kiddo Toronto

Location Canada
Time spent using app 12 months

I just wanted a simple app to have a welcome email giving a discount code when costumers give their email address. I'm a small shop and I don't have a lot of online sales yet. I wanted a free app but of course, they're blocking my campaign so I upgrade. I'm not impressed.


Location Australia
Time spent using app Over 1 year

Cant preview doesn't seem to work properly...………………………………………………………………………………………………………..……………………………………….

Encouraging Souls

Location United States
Time spent using app About 2 months

this is my first time using it and I haven't gone past to the publishing my campaign yet but ill review again once im done

Developer reply

February 10, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at, check out our help docs at, or sign up for a live training at