Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

May 23, 2017

The popup is not showing up after being installed.

Back2africa
United States
Almost 4 years using the app
March 14, 2020

I like this app but would love to see a social follow discount, not just email. To replace the bekeeting app that shopify no longer supports.

touchGOODS
United States
Almost 4 years using the app
July 3, 2019

I'm finding this app challenging to use and navigate, I am frustrated shopify and mailchimp aren't integrated anymore. Hopefully the learning curve drops soon and I can get back to regularly scheduled emailing!

Jini & Tonic
United States
Almost 4 years using the app
Privy Operations replied July 3, 2019

Thanks for the review and the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training - hope we can get you back to regularly scheduled emails quick!

November 23, 2019

Have been using the free pop up and it's really good. Just started using abandoned cart emails , nothing to say about it yet. Therefore neautral review. And STOP asking to review your app every time I log in. It's annoying and as I can see you are getting a lot of less than positive reviews because of it. I will update my review later when I see how everything works.

Thesis Beauty
United States
Almost 4 years using the app
Privy Operations replied November 25, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 19, 2017

istoo expensive and the free plan doesn't allow you to do much.

Easy Racks
China
Almost 4 years using the app
April 2, 2022

The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue

Vincent and Barn
United Kingdom
Almost 4 years using the app
January 5, 2019

I haven't really had the chance to get to know the app very well before it's asking me to write a review. We have started a campaign to capture emails and so far it's fine. The popup works. But I am having a hard time tracking down the list of emails it has attained. It would be nice if those emails went directly onto my shopify dashboard instead of me needing to go into Privy to track them down.

dear darby
United States
Over 3 years using the app
January 17, 2021

I have been using this app for 3 years for a single pop up. have about 5k a month page views, and now they have put a limit on pageviews and are charging $20 a month. Time to find a new app, nothing special that any email platform cant do.

Sole Trees
United States
Over 3 years using the app
May 12, 2019

Still in learning curve for this App. Have just switch from Mailchimp because of the Shopify issues will test it out...

4ucaps.com
United States
Over 3 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 23, 2018

I just downloaded the app and I'm still setting up my store... so I'm not sure how well it functions, but setting up the email pop ups was very easy and their analytics reporting is easy to read and understand.

Myrthland
United States
Over 3 years using the app