Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

October 25, 2023

Very easy to set up and use. I don't have the money for a dedicated person to do my advertising, which means it falls upon me. I can sit down, pull a few products in from my Shopify store, add some fun backgrounds, fill in the text and I'm done. Quick and easy mailers. I also set up a pop up on the website that has brought in an additional $2k just in the first week or so. Great product.

Melt Glass Art Supply
United States
About 1 month using the app
September 12, 2023

I am having a problem with bots adding emails to my Privy sign up forms and customer service was excellent. They deleted bad emails for me and gave instructions hope to prevent it in the future. Highly recommend Privy for its' function, pricing and now customer service.

The Brella Nation
United States
About 6 years using the app
May 10, 2023

As a Small Business Owner, I was thrilled to find Privy in 2021 to help take my business to the next level.

Before I found Privy, I was relying heavily on social media posts, Ads, and word of mouth to drive site traffic and purchases. While that worked for a bit, it only worked as long as the social media algorithms didn't change because every time it changed, I was spending all of my time and energy trying to figure out how to adapt my social media strategy which kept me away from focusing on growing my business.

Privy's platform helped me convert site visitors and social media followers into mailable and textable contacts, allowing me to get my content and products out to as many customers and potential customers as possible via email and SMS. This is where my business started to take off - I increased my sales attributed to email and SMS marketing by 300% since I implemented Privy!

Give Privy a try - they have competitive pricing, a great support team, it's easy to set up and use and they are adding new features to their platform regularly!

Cottontail Bow & Co.
United States
About 2 years using the app
July 24, 2023

We've been using Privy for a couple of years now and it has been great! Their customer service is excellent and they offer some incredible features that help our business hone in on our desired target audiences. For example, we're able to utilize different contact lists to help us identify which customers might need a little extra push to visit our e-shop and eventually purchase our products. I definitely recommend using Privy!

PicFoams.com (Inspirational Cut Outs)
United States
Almost 4 years using the app
August 28, 2023

I have been using Privy for almost 2 years now. Their team has always been super responsive and helpful. I've also found their platform super easy to navigate.

I have been working with Carley P. for the last year and she has been awesome! She always lets me know when new features are coming out and how to optimize their platform for our business. 10/10 for Carley!

Safety First Boutique
United States
Almost 2 years using the app
June 23, 2023

I have been a devoted user of Privy for several years now, and I cannot express enough how much this incredible platform has transformed my website's engagement and conversions. Privy's pop-up forms have proven to be a game-changer for my business, and I am thrilled to share my positive experience.

Upon integrating Privy into my website, I immediately witnessed a significant improvement in capturing leads and expanding my email list. The user-friendly interface made it a breeze to create visually stunning and highly customizable pop-up forms in just minutes. Whether I wanted to promote a newsletter subscription, offer an exclusive discount, or gather valuable customer feedback, Privy had the perfect solution for my needs.

What truly sets Privy apart is its vast range of targeting options. I was able to personalize my pop-up forms based on specific user behaviors, such as exit intent, scroll triggers, and timed delays. This level of customization allowed me to deliver targeted messages at precisely the right moment, resulting in increased engagement and soaring conversion rates.

Privy's advanced analytics dashboard deserves special mention. It provided me with comprehensive insights into the performance of each pop-up form, allowing me to track impressions, click-through rates, and conversions. Armed with this valuable data, I was able to make informed decisions and fine-tune my campaigns for even better results.

Furthermore, Privy seamlessly integrates with industry-leading email marketing platforms, such as Klaviyo and Attentive Messaging, enabling me to effortlessly manage my growing subscriber base. The automation capabilities ensured that new subscribers were seamlessly added to my email lists, saving me precious time and streamlining my marketing efforts.

When it comes to customer support, Privy has consistently exceeded my expectations. Their team is always prompt, knowledgeable, and genuinely dedicated to resolving any issues or addressing my questions. The level of commitment they demonstrate towards customer satisfaction is truly remarkable.

In summary, Privy has revolutionized the way I engage with my website visitors. With its intuitive interface, extensive targeting options, powerful analytics, and exceptional customer support, Privy has become an indispensable part of my marketing strategy. If you're looking to supercharge your website's conversions and capture leads effectively, I highly recommend giving Privy a try. You'll be amazed at the remarkable results it delivers.

Fancy Bands
United States
Almost 4 years using the app
August 25, 2023

Privy's email marketing and pop-up app transformed our salon's e-commerce approach. The user-friendly interface and designer allowed easy creation of captivating pop-ups that seamlessly blend with our website. Personalized emails and automated features strengthened customer bonds, leading to increased sales. Customer Service is A+! With monthly meetings with our account manager to strategically plan our next steps with marketing. We couldn't be happier with Privy and recommend it to anyone looking to take their email marketing to the next level.

Gadabout SalonSpas
United States
Almost 4 years using the app
July 19, 2023

I used Privy for over 3 years Privy, and I must say it has been a great experience. Privy has exceeded my expectations in every way. Privy has become an essential tool in my business.

The user-friendly interface of Privy deserves praise. Navigating through the app is a breeze, thanks to its well-designed layout and intuitive controls. Everything is just a few clicks away. Privy's attention to detail in terms of user experience truly makes it a pleasure to use.

Furthermore, the cross-platform compatibility of Privy is a major advantage. I can seamlessly access the app from my smartphone, tablet, or computer. The synchronization between devices is seamless, making it convenient to work on files and projects from anywhere.

I must commend the Privy team for their exceptional customer support. Whenever I had a question or needed assistance, their responsive and knowledgeable team was there to provide prompt and helpful guidance. It's evident that they genuinely care about their users' privacy and satisfaction, which further enhances the overall experience of using Privy.

Button Farm Club
United States
Over 3 years using the app
July 26, 2023

We've been with Privy for over four years and came over from mailchimp. We have worked with our Privy specialist teaching and helping with all aspects from campaigns, automation and pop ups and new trends. It has been the best personalize service and Privy accounts for over 25% of sales consistantly. We honestly couldn't have scaled without the professional care they have had for our small business.

Earth Bands
United States
Almost 4 years using the app
July 14, 2023

I have used Privy for over two and a half years. It's one of those non-negotiable expenses for my business. Working with a Customer Success Manager is key -- they are so brilliant with conversion rates and popups and email campaigns. I have learned an enormous amount of general ecomm info from my rep that I have been able to implement immediately to my store. This app has saved my store from going under during a tumultuous economy and unstable times. I'm so thankful for Privy and the team there, and will continue to be a privy customer for life.

LippyClip®
United States
Over 2 years using the app