Overall rating Based on 23489 reviews
havent even used it yet very tacky and wrong how in the hell am i supposed to rate it when i havent used it yet
Versatile Quality Hair LLC.
Privy started out great but has now cause me great difficulty in keep up with accurate data I have over 100 email subscribers Privy only showed 20 preventing me from having confidence in going forward with using this service. It is OK for a free app but I am currently looking for an alternative to this
Love hearing that, thanks!
If you need any help don't hesitate to reach out to our support team at email@example.com or check out our help docs at help.privy.com
it would be nice if the review didnt pop up every time. leaving this review with 2 days using it because i got tired of the pop up. learned a lesson already, pop ups can be annoying as hell when you first open a page. 1 star
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at firstname.lastname@example.org, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
It broke first time I tried to create a newsletter popup
looks like it crashed
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at email@example.com and the team will give you a hand when they are back online.
The pop ups and exit intent designs are beautiful but the good stops there.
I was asked/ forced to leave a review within minutes of being on the site to “complete the set up process”. I’ve since then edited my review here to include that even though my actual analytics are low, they show a more than 20x increase than what is actually true via any analytics that are readily available to force monthly subscriptions.
I’ll stick with Klaviyo and bid farewell to this particular app. It’s a bit too shady for me.
A1 Shopping Deals
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Thanks for the review! Let us know if we can be of any help at firstname.lastname@example.org.
Sweet Susie's Embroidery
This is my experience with this company. I met with a sales representative online to make sure that I this company was what I needed. I am very small and just launched my website to collect emails. We discussed the various plans and I was assured that Privy would meet my needs so I signed up for their email plan. The next day after I signed up, the company had an 'internal event' so there was no support and they do not have support on the weekends. I went ahead and followed online tutorials and documentation and set up much of what i needed. Today when I call about adding the Facebook Pixel I find out that in order to do this I have to also have another Privy plan. I have just wasted many hours of work because at this point in time I do not need another Privy plan that I am no where near needing. This was an awful experience as my time is the most valuable asset I have and I just wasted alot of it with this company. Privy GET YOUR ACT TOGETHER! Your sales rep should have explained what I needed ahead of time and there should be something explaining all the requirements prior to someone purchasing the email plan. And as a side note, someone should not have to go three days without any support.
Paid for the monthly subscription but am having issues, emailed them 3 times and they never got back to me after 5 days.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
Star Dream Boutique
Wouldnt allow me to create email newsletters. Also the learn more button didnt even work so I'm very confused
I’m not recommended this app for anyone, they never help me recovery any abandonment cart. They charged $10 after 3days installation, I have only 5 sign in and 50 views. When the trial end they charge me another $20 dollar, and they don’t help me get any email, they just get my money. I don’t even choose the plan yet, they don’t give me any free plan. When I emailed them about that, they just ask me to cancel it. If you want your business to growth check a other option.