Privy ‑ Pop Ups, Email, & SMS

Privy ‑ Pop Ups, Email, & SMS

by Privy

Exit Pop Ups, Email Marketing, Text, Upsell & Cart Recovery

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

51 - 60 of 366 reviews

Lilly Ds DIY Craft Supplies

They do not stand behind their support. I emailed them for support on an issue I was having and when I followed their supports direction I ended up sending an email to 5-6x the number of customers I wanted to. When I asked to not be billed for their mistake, they refuse to do so. Many people would consider this fraud as they can give you the wrong directions to intentionally increase their billing for your account. They charge by page views and not a flat fee so this leaves all kinds of room for intentional abuse of support. If your money is not important to your business, they are the right choice for you. They will not correct their mistakes and will even bill you for them with a smile and tell you to go ahead and file a claim with your bank if you do not agree. Worse customer service I've ever had.


Don't ask for reviews before I even used the app, it will bring down your average score. It is sad that I cannot concentrate on my campaign.

Developer reply

December 2, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at, check out our help docs at, or sign up for a live training at

Best Dolls For Kids

another one of those apps that interrupts setup to ask for a review, hard to review something I haven't finished setting up.

Atlas Vinyl

how can i give a review when i havent even used this yet,,,,trying to figure it out but this annoying pop up keeps getting in my about pop someone up that will show me how to use this app



Developer reply

November 12, 2019

Thanks for the review! Let us know if we can be of any help at

Virtuous Culture

Horrible customer service; No one responds timely. The popup stopped working. too many issues. The help guide is not user friendly. I wish I were able to get someone on the phone for support.

Gay Goods Unlimited

The onboarding was terrible. I was shown an onboarding flow that made my screen unclickable, and then I was pushed out of the app.


This app seems to work for my purpose, but when you got problem in configuration, you will never receive a correct reply on time.

Developer reply

November 7, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at and someone can give you a hand as soon as they're online.

P L A N E T // N U S A

We have not been able to get in contact with support for over 4 weeks. We have sent over 8 emails. They have reached out themselves to possibly take over our email marketing and not just the current pop up plan. But there has been no response. It is highly disappointing to pay so much and not receive any support!

Developer reply

November 7, 2019

Thanks for the feedback and I'm so sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

Fitup Life

Poor service & communication. Cant use all the features even after paying $70 for all the upgrades. Not worth it can use better & cheaper apps instead.