Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and extensive customization options for pop-ups, email campaigns, and automations. They value its competitive pricing, excellent customer service, and advanced targeting options that boost engagement and conversions. The app's advanced analytics and seamless integration with top email marketing platforms are also highly praised. Merchants commend the automation capabilities, built-in conditionals, and the constantly improving tools and features. The free plan is beginner-friendly, and features like Spin to Win and one-on-one support are particularly effective.

July 25, 2017

I probably need to learn more about this app - have been frustrated customizing the look of content for campaigns. I'm only reviewing now because I get prompted every time to review, even though I'm still figuring it out!

Manoir
United States
About 7 years using the app
October 16, 2016

Very easy to use but I hate that Privy's name is at the bottom of the pop-up if you get the free plan..

Black Orquid
United States
About 7 years using the app
August 25, 2018

cool app, but causes pages to load much slower.

Birminghamjewelry
United States
Almost 7 years using the app
December 5, 2016

A little tough to figure out, but very easy once you get the hang of it. A bit frustrating when campaign updates take a long time to load.

Nevskys
United States
Almost 7 years using the app
March 12, 2018

It would be five stars but they do not take your crucial input.

Privy is a great platform, yet, the mobile component, which is used by over 70% of our visitors has a defect when applying the static sign-up button. It is intrusive and covers both, the check-out button on the bottom as well as the Menu bar when applied on the top.

Not very smart.

It is a mild code effort to change.

Goacosmetics
United States
Over 6 years using the app
Edited June 27, 2017

absolutely love privy, it gives us an update every time a customer signs up and the exit intent pop up has been successful too. Really great that it works with our e-mail campaign apps like Mailchimp and Klaviyo.

Twothree
United Kingdom
Over 6 years using the app
March 20, 2017

just trying it out but so far it's very easy to use and adjust according to your brand style guide.

Raw Wild 2
United States
Over 6 years using the app
August 19, 2017

The response time is slow. The sense of urgency for customer opetion is not there for free for new merchants like us.

Windeal365
United States
About 6 years using the app
January 6, 2018

Good app, and great design interface. There does seem to be some small code bugs. We got a weird element our on site, along with pop-up issues with recaptca from time to time.

Claimclothing
United States
About 6 years using the app
July 31, 2017

Still in the beginning.... Doesn't seems so simple and intuitive as I thought.

Meaningful Jewelry
United States
Almost 6 years using the app