Very happy with Privy, been using the app for 6+ months, initially only got the Convert plan (pop ups etc) and just upgraded to + Email, migrating from Mailchimp. The app is great, they really do get Shopify users, the interface is really easy to use, the ready made "recipes" are great. Just a single pop up campaign has become my main source of email collection and very happy with the results. The support is also great, special shoutout to Amynata who is the Queen of Support, has an answer for everything, finds a solution to every problem. My main reason for upgrading to email was that I wanted a solution for abandoned carts that would create unique discount codes for each email sent out so that they could each expire after X days / hours to create urgency. They have this solution, and doing it with Mailchimp would have meant working with another app on top of the one already needed for the shopify integration, and Klavyo wasn't convincing. I would have given it 5 stars, but the only reason I can't do that right now is because of some small shortcomings, like the free shipping bar campaign clashing with my sticky nav, which they're working on, and some other email features I miss from Mailchimp but I have full trust this new and younger company will do things better and release new features continuously that are truly optimised for Shopify users. Overall super happy. Also their content is REALLY GREAT, would totally advise subscribing to their newsletters.

Would be nice if the import contacts was a bit quicker, would like to be able to send follow up emails to customers that purchased prior to downloading privy

This app was used to help generate more sales and traffic via the business site. I would recommend this app to anyone that owns an small business. The app could be more accessible but overview it was not too difficult to navigate.

Love the app but wish it had some help links next to certain items to help us people who are familiar with setting these up.

Privy is pretty cool. It was easy to install. Would have given 5 stars but it took me a minute to figure out how to change the verbiage on the drop down menu . Great work and would definitely recommend.

I love this app. Its a bit confusing at first but once you use it more it really becomes easy to use! It has helped my business grow in many ways as i wasn't paying any mind to email or SMS marketing. These are the two marketing strategies that will really make a difference in your store, this app is an amazing app to integrate.

Très bonne application qui convertir avec une multitude de choix.tous pour plaire. Obligatoire si on veut faire des ventes

Good app, lets you customize and write what you want. It was easy to install and work. Free for the basic uses of the app and you have to pay for more features. But all in all great app.

Very easy to set up. Can't amend the trigger so the sign up pop up appears immediately on my site which is annoying as most people will just ignore it. Would be better if it was delayed by a few seconds. Guessing you have to have a paid plan to amend it.

the staff responded to my problem quicker than i imagined, and they hit the problem right on the head! if you have a ad blocker make sure to disbale it for privy, or else you wont be able to create or publish campaigns. super glad they got back to me this will be a good tool to have. having issues with the automated coupon for signing up via email but i have faith in support.