Reviews (24,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!
Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)
Jose was kind and ran all the test we could to resolve an emailing issue but it seems to be on my clients end so after discovering this the issue will be resolved later but he was kind and helpful anyway.. thank you
Great customers service, fast, communication is great! App is also very good!
Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.
Hi, I am not using the app, how can I delete all the data in my site?
Hello,
Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.
Please check your email (and spam folder, just in case) for further instructions.
If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.
We appreciate your patience and look forward to resolving this for you promptly.
The Privy customer support is outstanding. My first time experience using Privy Live Chat was handled in a professional, easy, clear and quick response manner. I highly recommend Privy.
Hey there!
I really love how strict Privy is with their email policies, ensuring that the recipients are genuine and engaged. The customer support is also outstanding—special thanks to Uri from the team for his swift and helpful responses.
Loved using Privy to create pop ups for our businesses website. Easy to use with great customer service if you need additional assistance.