리뷰 (176)

전체 평점
4.3
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 9%가 별 1개입니다
2021년 8월 31일

I used this app to update a collection . Very impressed will buy the app a real time saver. I will use it I am sure over the next 12 months a couple of times

uslabel.net
미국
앱 사용 기간 14분
답글 Thalia Tech개 2021년 9월 2일

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

2020년 7월 26일에 편집됨

Long story short, go with Ahia! Easy Price Changer. Much more user-friendly, the "compare at" prices actually work, and all of your original prices will roll back every time.

Original Review:

Did not roll back all of my prices. Screwed up my store. Installing this app was a huge mistake. Stay away!

Original response from T2:

"Thanks for taking the time to review our app. We checked the Pro App settings for your store kingkeshi.com.

It turns out you had scheduled the Rollback task for a future date. Hence, the app did not revert the prices instantly. Our team also emailed you the details on how to revert the prices.

If you want to speak to us, you may reach our team at support@proapp.freshdesk.com and we will be there to answer right away."

In response to the reply from T2, yes I did set the rollback, but it was for an hour later and not at another date. I watched the progress from the dashboard myself and after the job was completed, none of the prices had been restored. I had to calculate the correct percentage to increase the price to get them back to original, but some prices are +/- .01, so I have to adjust 6,000 items manually. Thank you for the extra hours of work, by the way.

After T2 replied to this feedback, all of a sudden a bunch of shill 5 star reviews pop up on the same day (July 22, 2020) and one on the 21st to boost the feedback rating. Just pay attention to the negative 1 star reviews. all the others are fake.

Responses to new developer reply:

"This review seems to be written with malicious intent by folks at kingkeshi.com."
- So giving honest feedback about my experience is malicious? Seriously?

"Rollback task was scheduled to run 2 days after the price edit task. We have the logs to prove it."
- I set the rollback for later the same day and watched the progress as the job completed. Have fun with your logs.

"We even emailed and offered to revert the prices but received no response."
- This is true, but I didn't trust you enough to fix the problem and did my best to fix it myself.

"It is irrational to edit 6000+ items manually."
- It is your app that put me in the position where the prices didn't roll back correctly, so there is no need for your judgmental and condescending remarks. The layout and overall function of your app is irrational and difficult. The "compare at" price doesn't work either.

"We started getting more reviews because we put a review widget on 19 July on the dashboard to make it easier for merchants to review us."
- A widget?! Sure thing.

"If there is a bug in the app then we own up. Check our reply to the previous 1-star review."
- Yes, please check this review. I saw your response, which is why I assumed the bug was fixed. I should have taken the fact that it remained a 1 star review into consideration. How irrational of me.

"kingkeshi.com looks to be a promising site, but their review of this app is misguided."
- Promising site? More like a well-established site that doesn't need your patronizing remarks. Please explain how a review is misguided. I don't think you used that word correctly. I was misguided by the one star review that stated the bug was fixed.

TAKARABAKO
미국
앱 사용 기간 대략 4시간
답글 Thalia Tech개 2020년 7월 20일

This review seems to be written with malicious intent by folks at kingkeshi.com.

Rollback task was scheduled to run 2 days after the price edit task. We have the logs to prove it. Hence, the app did not roll back the prices instantly.

We even emailed and offered to revert the prices but received no response. It could also have been easily done by changing the rollback scheduled time, or creating a new price edit task (or using other apps.) It is irrational to edit 6000+ items manually.

We started getting more reviews because we put a review widget on 19 July on the dashboard to make it easier for merchants to review us. Even if one review is proved to be fake we offer to close down the app.

If there is a bug in the app then we own up. Check our reply to the previous 1-star review.

kingkeshi.com looks to be a promising site, but their review of this app is misguided.

2020년 8월 8일

Worked perfectly to update all of my prices. Very easy to use and install! Absolutely no issues at all.

T. Jays Beads
영국
앱 사용 기간 9분
2021년 5월 25일

Good for the price. But a bit clunky and confusing. Trying to schedule a product to have a fixed price, but it appears I can only modify the future price by increasing or decreasing the current price by $ or %. Needs work.

Vibe
미국
앱 사용 기간 28분
답글 Thalia Tech개 2021년 5월 28일

We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less than perfect experience with us.

The product can be updated with a fixed price easily by selecting the 'Update with Fixed Amount' option. We have emailed you the same with screenshot on how to do it.

If you have any questions, email us at support@proapp.freshdesk.com - we're happy to help.

2024년 7월 1일

spatarella.eu
이탈리아
앱 사용 기간 대략 2개월
답글 Thalia Tech개 2024년 7월 8일

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets it us know we’re on the right track!

2023년 11월 1일

Rafael Interior & Furniture
스웨덴
앱 사용 기간 23일
답글 Thalia Tech개 2023년 12월 6일

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.