Reviews (131)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to save time when adjusting prices across large inventories, especially noting its user-friendly interface and effective rollback function for post-promotion price adjustments. The responsive customer support and robust bulk editing tools, including flexible filters and scheduling options, are also praised. Merchants consider it a cost-effective solution for managing sales and promotions efficiently.

November 18, 2021

It took 14 minutes to update the scheduled prices, not exactly user friendly for the 30 customers waiting for my BFCM sale to launch... Really disappointed, this definitely cost us sales!

nardurna
Australia
4 days using the app
Thalia Tech replied November 21, 2021

Thank you for taking time to review our app. I'll try to address your concerns.

On average it takes about 1 second to update 2 items. This is just an estimate. The actual speed could be slightly different based on the number of products that you update and your Shopify plan API limit.

We use the official Shopify API to update products. It allows updating one product at a time. Once a product is updated we wait for the confirmation from Shopify and double-check to ensure it is updated correctly. Only then do we move to update the next item.

This system is slightly slower, nonetheless, it ensures 100% accuracy as we don't want any errors with the pricing.

As per your suggestions we have now update the documentation to make this clearer.

Edited March 21, 2024

Tried to add $1 to all listings, the app sets all listings to $1 instead of adding it. I selected the correct option and even tried it twice incase I did make mistake the first time, but same thing happened. Plus 1 star for having a revert button.

Edit:
The creators commented that this review is unfair. I do not see it that way. Yes, they did reach out to me, but they did not provide a fix to the problem, so the problem still stands/stood. When the app does not do one of its main features correctly, then how am I able to give it a good rating?

Clayton Jewelry Labs
United States
1 day using the app
Thalia Tech replied March 21, 2024

This is an unfair review by folks from Clayton Jewelry Labs.

Our team emailed them multiple times explaining the situation, yet we have not received a response. We have been given a negative review for no fault of ours.

If you want to speak to us, you may reach our team at support@proapp.freshdesk.com and we will be there to answer right away.

February 2, 2022

After you create some task you can't edit anymore... There is a "edit" button but it's useless
You will have to create a new task from scretch even if you have to change only one small thing

Il Quadrifoglio
Italy
About 19 hours using the app
Thalia Tech replied February 2, 2022

Thank you for your feedback. Let me try and address your concerns.

The 'Edit' task button is designed to allow you to update the task product selection and pricing rules.

The scheduled time of the tasks cannot be edited - this is by design to avoid complexities related to time mismatch with rollback time. Our priority is to provide an error free price update experience.

As a quick workaround, you can create a new task by clicking the 'Copy' button of the existing task. In the new task, you can change the scheduled price. And then delete the old task.

For more information you may reach us support@proapp.freshdesk.com