Calificación general
4,1
Recuentos por nivel de calificación
  • El 62% de las calificaciones son de 5 estrellas
  • El 18% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
19 de abril de 2024

I have only beern using for a few weeks but I have tried other POD before and so far Prodigi is the cleanest, quickest, and most efficient for Fine art prints.
intothemysticfinearts.com for reference! Plenty of options for services and quality is there. They are also a greener company than other POD's which I appreciate.

Into The Mystic Fine Arts
Estados Unidos
3 días usando la aplicación
15 de diciembre de 2023

I like Prodigi very much. Their customer service is top notch and their print and products are good quality. Did I mention I LOVE the customer service?! With that being said, HOWEVER, this app could use some work. If you put an order in manually, whether as a sample or for yourself, there is no access to what is going on, on the Prodigi side. Once you hit "submit" you cannot check for errors or order progress. There is no way to see what is being charged until after it is done. There is no way to verify shipping. There is no way to see the order progress or find the tracking number. The link for the completed order literally takes you back to your own Shopify order page which asks for you to insert tracking number, but that is not provided on the order screen. With most of the other POD apps you can follow your order progress from beginning to end. With this app, there is no capability to do that. My suggestion is to make this app function more like the Prodigi dashboard, wo we can have access to all of the information we need, without having to send multitudes of emails to customer service. As we ae in the United States, and customer service is in the UK, there is a time issue with answers. So corrections or order oversight cant be done quickly. I have actually gone back and forth about reviewing this app because I think the customer service is some of the best out there, but after spending 20 minutes searching for my order tracking number and not being able to find one, prompted me to rate this app. My final thought is if you want great service, good products, much recyclable packaging and can handle the headaches that come with the incompleteness of this app go for it. I will hang tough, but think you should be prepared.

Deborah E Mixed Media
Estados Unidos
3 meses usando la aplicación
21 de octubre de 2023

I like Prodigi app very much. As an artist, I find it very simple and efficient. The quality of Prodigi prints is great too.

maibouvier
Francia
Alrededor de 1 año usando la aplicación
9 de junio de 2020

We've been using Prodigi for a while and super happy with the results. Support team is super helpful, product quality is great & slick app.

joumari
Reino Unido
Más de 3 años usando la aplicación
10 de enero de 2020

We’ve been very happy with Prodigi as our supplier of POD phone cases - product quality is great and delivery timely. The level of support we’ve experienced so far has also been excellent and we’re hoping to expand our range of products through their platform in the coming months.

M-Sport Store
Reino Unido
Alrededor de 3 años usando la aplicación
2 de julio de 2020

I love their great products! High quality and pretty fast shipping. The app is ok, its missing the feature for different wraps on canvas e.g.
But still, 5 stars for me!

Autre Art
Estados Unidos
Alrededor de 3 años usando la aplicación
Prodigi respondió 7 de julio de 2020

Hi there - thank you for sharing, we really appreciate your feedback. The different canvas wraps are coming very soon, so watch this space!

7 de julio de 2020

This app is brilliant. I am so thrilled with the quality of the print & products and Ed and the support team have been so helpful when answering my questions. Looking forward to using Prodigi for a long time!

One Doodle at a Time
Reino Unido
Casi 3 años usando la aplicación
10 de febrero de 2023

Great service, always prompt to respond (though US / UK time difference often means it's next day for me).
Couple of missing features that mean it's only 4 stars, the main one being reporting.
I really need to be able to run exports, perhaps like other similar plugins info on each order could be passed back to Shopify once it's been fulfilled so I can use my existing reporting capability to create a full-coverage report? Even if print costs etc were passed back as a Note on the order I could parse it out from there.

Mudchutney
Reino Unido
Más de 2 años usando la aplicación
Fecha de modificación: 28 de julio de 2021

I used this app to automate the process of selling my art prints from my Shopify store. I ran into a few issues with the pricing structure of the prints being different in the UK but the team got back to me within a day and went above and beyond to help me get it all set up and answer all my questions. Fantastic customer service! I have also received samples of the fine art prints and they are by far the best quality out of quite a few UK printers that I've tested! The app would be even more brilliant if you had the ability to download a csv of the orders which included the product image so that it could be used with the manual order form order import if you didn't want to have the whole process automated.

Cub and the Wild
Reino Unido
Más de 2 años usando la aplicación
3 de noviembre de 2023

The Prodigi app within Shopify makes it so easy to add Print on Demand products to my store, making it conveniently easy for me and an excellent product for my clients.

iDC Business Communications
Reino Unido
1 día usando la aplicación