Reviews (175)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing shopping experiences by allowing customers to easily add related accessories on product pages, boosting sales. It integrates smoothly with various themes and is easy to set up. The customer support is responsive and adept at handling issues and custom requests, enhancing both sales and customer satisfaction through effective upselling and cross-selling features.

May 30, 2018

Justin Smith helped me setup this app and went above and beyond in every way. This is my first day using the app and so far it's fabulous and the customer service is the best I've seen.

Riley2
United States
7 months using the app
March 10, 2021

Just installed the app today, it was easy to set up but I did have to contact the support team pretty early on. However, they were fast, friendly and got my issue fixed in no time. The add on feature looks professional on my site and works as it should Great app!!

Simply Vela Candle Co.
United States
7 months using the app
July 13, 2017

Quick and easy set-up. I needed to also have a quantity selector, to which I went to support. I got a response very quickly and got my quantity selector all set up. Brilliant service and brilliant app.

Mrs Lords Pantry
United Kingdom
6 months using the app
July 15, 2015

From an implementation prescriptive this app is simple to install, and easy to use.

We have experienced little to no downtime even being that its beta.

The support team at W3trends has been extremely responsive and helpful. They go above and beyond to help and have gone so far to tweak there source code to fit our store’s needs. Special thanks to Brand!

Product Accessories App is just in its infancy and it already does everything I need it to do!

Greatgeorgewatches
United States
6 months using the app
November 30, 2018

Great fit for my store in encouraging add-on sales. Affordable price. Fast support in helping to get the app set up to my needs. Megan is very responsive and willing to help. She even added a feature that I had requested.

Go Fetch! pet food
United States
6 months using the app
Edited May 1, 2024

Excellent app, excellent service, the team are always super helpful and responsive. highly recommend.

Prime Coffee Suppliers
United Kingdom
3 months using the app
W3trends replied May 1, 2024

Thank you for providing your feedback. I'd like to clarify that the development services you invested in were specifically tailored to integrate a custom layout and advanced functionality into your theme and are not related to the app or the app functionality.

However, approximately six weeks following the completion of our work, it came to our attention that subsequent alterations were made to your theme by another developer, resulting in the complete removal of the programming implemented by our team.

While we stand by the quality of our work and remain committed to supporting it, it's important to note that we cannot be held accountable for modifications made by external parties after the fact, which may inadvertently disrupt or remove the enhancements we've implemented.

With that being said, we still went back into your theme and fixed what was removed and broken by your other developer without any additional charges.

March 10, 2017

Simple to set up, simple to use and effective. This one's a winner.

Tech Instrumentation
United States
6 months using the app
October 21, 2016

Very good so far. Had to contact customer support once and they were extremely helpful. It is much appreciated.

Retro Active Smoke Shop
United States
6 months using the app
July 23, 2018

We had issues with our website's theme being incompatible with the app, but the W3 support team, specifically Justin, worked with us extensively until the issue was solved.

Atlas Phones Dev
United States
6 months using the app
December 1, 2020

App does everything we want it to do. We noticed a duplicate add to cart error when the app was initially added but Gabriella in support was lightning quick in her responses and the turnaround for the fix was some of the quickest we've seen from a Shopify app developer. Kudos to the W3Trends team and we're looking forward to seeing what else they have in the works.

headphones.com
United States
6 months using the app