Upsell Product Add‑Ons • SG , 87 recensioner
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App is working great so far and support has been top notch, replying promptly and fixing the issue at hand.
We really appreciate your review. We are determined to provide the best customer service possible.
Worked perfectly for me - it’s a simple and easy way to create add-ons for my products. I’ve been able to significantly increase my average order value by upselling extras like rush shipping and related products. Developer support is helpful, would recommend!
Support was outstanding! I'm amazed how they are helpful. If you face any problem or customization within the app - support will react ASAP and will help with everything.
A great app, easy to set up, simple for the customer to use. Very good configuration options for appearance and function. Highly recommend.
Thank you for your review!
It is a very simple and elegant solution. It does exactly what I need to to do and the support for this app is next level. The developer addressed any initial concerns I had promptly. I highly recommend. Its an easy way to upsell other products in your store on the product page without an annoying pop up.
The app doesn't work. When I asked for tech support, I was asked to give access and then the developer or whomever changed MANY of my settings without telling me.
I'm very sorry to hear that. I'm not sure what settings you are referring to as we did not change anything but our app settings to make it work
Your store is using a custom cart drawer which we don't fully support. We spent many hours trying to help you and are still willing to make it work. I even offered you to build a custom parser to apply and display discounts using your cart drawer, which is far beyond the scope of our support.
I suggest that you reapprove collaborator access and we'll dedicate a software developer to help you make it work.
I really like a couple of things about this app. I Love getting the add on up by the main product before the check out button! Many others have it way down the page below the text. If you have a very descriptive page, other programs get lost down there. This one keeps you in the selling zone! Kets was phenominal for support!!! I mean really really great support! Thanks
I reviewed a lot of these before selecting this one. Most of the others have less intuitive UI in that the 'add to cart' button is above the add-ons which means the customer has already moved to the cart before adding anything extra. The UI in this is more seamless in that you can add the extras before adding the main item to cart. Works very nicely and easy to customise.
We tried the app for adding gift wrap or special handling for the product, but there is no way to tell which product in the cart this was for. Also 7 day free trial is not enough to set it up, get help with issues and test before you get billed for an item you can't use.
Hello,
Thank you for your review. We really tried to help. If you need more days, you can simply reinstall the app and the new 7-day trial will be added. Feel free to contact us as any time and we will do our best to assist you.
> there is no way to tell which product in the cart this was for.
We have this feature in our roadmap, however, this is not a straightforward thing to do due to some Shopify limitations.
Worst of the worst i have ever installed. No Support, the app doesnt work even after the 10th time and put new products in the store. Now stuck with deleting the code and hope the support can help. Not recommend from me please dont install for your own safety
Dear client,
A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Best regards,
Alexey from SAAS Grove team.