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Very appreciative of the customer service that successfully helped me with a solution for my add on products!
Dear client,
A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
We would be more than happy to assist you with the updated app installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Best regards,
Alexey from SAAS Grove team.
It doesn't work. When I click embeded code button. It's showing the addons after 30secs to 1minute. I tried the custom code. But it doesn't work.
Dear client,
A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Best regards,
Alexey from SAAS Grove team.
Didn't work for me. Users had the option of selecting add ons but It didn't increase the price. So a product of $10 with a $5 selected add-on would still show as being $10.
Dear client,
A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Best regards,
Alexey from SAAS Grove team.
I really tried to make this app work, in theory it should work great, but it keeps crashing and has caused a lot of grief in my shopping cart code. Don't waste your time like I did.
Dear client,
A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Best regards,
Alexey from SAAS Grove team.
It appears to easily display add-ons for a particular product. The problem is the visual formatting was way off from what would work with our product line we deleted it immediately to avoid confusing customers. If you had one or two options for your products it may work fine, but our product line has dozens of options, which pushed the product description down so far users wouldn't be able to find the actual product.
Dear client,
A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Really wanted this to work. Nothing showed up on screen no matter what i did. This is a basic feature shopify should just have. Now I have to keep on doing this the hard way. If only it worked, i would be thrilled.
Dear client,
A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.
I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Best regards,
Alexey from SAAS Grove team.
Sorry for disappointing you. Your first email to us was March 22, Friday. We replied to you on Monday.
As we have explained to you earlier, when you switch product variants on a product page, the Popup add-on shows the initial recommendation and can't technically be updated without refreshing the page.
We offered you alternatives like using on-page addons, or coding a page-refresh on each variant switch to refresh the Addons.
I also offered you a refund, but you decided to write this review without further dialogue.