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Installed the app but it is not working, and I have contacted support but they have not bothered replying. Why bother listing their app on the Shopify store, if their attitude is so lackadaisical that it destroys confidence in anyone considering spending money with them.
Dear partner,
We sincerely apologize that you are running into issues with the app. Upon investigating, we found that our support team did respond to your inquiry on April 25th. However, it’s possible that our email ended up in your spam folder, would you be able to check there for an email from Criteo Support?
If you're unable to locate the email, please don't hesitate to reply to this message or resend your original support request. We'll be happy to assist you further and ensure your Criteo App is working properly.
We take all support requests seriously and aim to respond promptly.
We appreciate your understanding and patience in this matter.
Sincerely,
The Criteo Support Team
i download the app, the try to create account, then i can't login, i contact support many times,send 3-4 emails, no one reply until now, it's been a week
Does not work. Created Criteo account, page is blank. Not linking to Shopify. Confusing and not user friendly. Waste of time.
No Login works, no verification..nothing...no support. It looks like the company no longer exists. It would have been a good alternative.
We're huge fans of Criteo. It's always been one of most effective channels and the new shopify app makes it even easier.
The app has made it very easy for us to export product catalogs into Criteo to manage our campaigns and also monitor event tracking.
Supportive team and an awesome network. We've been using criteo for over a year and have been able to achieve consistent sales revenue with the platform.
Criteo works hard to make everything simple and easy.
Happy to continue my long relationship with Criteo
We are new customers to Criteo but have been very happy with our integration & partnership. Easy to get setup & definitely worth it!
Criteo has become our go-to for remarketing campaigns and a very important part of our top of funnel awareness campaigns. Their customer service is also outstanding and are seemingly always available for any question.