I check their support all is showing as not available and then I send an email for support the reply was we stop the service and delete the app. I asked for can I get back my data not sure is it possible or not. They anyhow closed the service. I've checked the whole email I never received any announcement from this company/app. And I lost all my data of who wants which item. Hope at least I can get back my data of who applied for which item. Already some customers are asking for the restock, I am not able to check who applied for what. I've totally lost trust of this company which they take all my customers' data of what interest who bought what but I wasn't even able to get back my data of the whole purpose of why I used this service for. Anyone using this company software please consider well. They can be anytime close the service without notifying you, and most probably won't get back your data. Now I have to ask my whole customers want which item to restock. This is worse than never used. If at least notify me about this before they close the service, I could go and prepare for that. But they did non of that.
James here from Booster Apps! Thank you for your feedback and I'm so sorry for the trouble loading our app.
It looks like our server provider has resolved the issue that was causing our app to not load for a small percentage of users. The app is back up and running as expected. I've also reached out to you over email with how to gain access to your data. Thanks for your patience and I'm so sorry for the inconvenience here.
This app is really helpful in keeping me aware of what items I'm low on and I love the popup feature
We're so happy that our app is helping with your Shopify store! 🚀 We're always available if you need anything at all! Best regards, Kevin
Desserts Delivered Bakery
Amazing customer service and response time, the app works a treat so glad i used it and would highly recommend to any business! 5 stars!!!
Your review made our day! ✨ Thank you so much for the 5-stars and for recommending us to the Shopify community! If you need anything at all, just let us know. Thanks, Kevin
Chris Reeve Knives
Booster provides unmatched customer service - for a free app even! The Back in Stock app was not meshing properly with our theme and Booster was able to customize the app to our theme within just a few hours. Thanks guys!
What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need anything else, just let us know! Much appreciated, Kevin
Me gusta bastante. Es práctica y customizable. Llevo poco usándola pero hasta ahora genial. Pienso que necesito más tiempo para conocerla mejor. Uso el plan gratis y correo excelente
¡Estamos muy contentos de que le guste nuestra aplicación y muchas gracias por la revisión! Si tiene alguna pregunta o si podemos ayudarlo en el camino, no dude en comunicarse con nosotros en cualquier momento. 😊 Muy apreciado, Kevin
The Bloomin Bog Water Gardens
On the positive side, it's free and works exactly as described. Customer Service is excellent. I didn't give five stars because there's room for improvement. I would love the notification button to appear near to the cart rather than at the top/bottom/left/right of the screen. And not a fault with the app, but it doesn't work with Apple platforms.
Thank you for being honest and taking the time to share your thoughts and feedback. 🙂 If there's more that you would like to share, we would love to hear them so we can better our products and services and provide a 5-Star experience. Feel free to reach us at email@example.com. Thanks so much! Kevin
Naked City Clothing
First off, this app is FREE, so that's a huge plus. They finally implemented email notifications, so that's a huge relief. Back-in-stock alerts still don't work on iphone, but they do on android, which is the only reason it's not getting 5 stars.
Thanks for taking the time to leave us a review, Naked City Clothing! 🙂 We're consistently working to improve and build the best apps possible. Any feedback or suggestions you would like us to take to the product and engineering team, just send us a quick message at feedback.boosterapps.com. All the best, Kevin
Love love love this app! While all the other apps I looked at were quite expensive for a start-up website, this one offers exactly what I was looking for and for free! I also received an email the day after the feature was set up on our website to confirm everything was working well and to see if I had any more questions and when I did, I received a very quick response. I have installed a few of the Booster Apps on my website and they're all great. Thanks!
Thank you so much for your detailed and thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Great app, even better customer service. Level of support for a free app is out of this world. We have used other apps by Booster as well and would definitely recommend.
We're so thrilled you are enjoying the app and for spreading the word about us! We're always striving to top your expectations and love the feedback! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin
Manly Starchem Pharmacy
I wanted an app to allow customers who wanted to be notified when a product was back in stock. It works.
🌟Thanks so much for sharing your 5-Star review with us and the community! Best wishes, Kevin