Avis (13)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
8 juillet 2023

AMAZING support! I can't say enough. Easy to use once one spends a little time with it. This one will even get better in time. Support answered every detail of every question I had as quick as quick is. Amazing

World City Auctions
États-Unis
17 jours d’utilisation de l’application
31 mai 2022

I installed the app, which worked fine, but the app produced several errors and did not work, which I forwarded to the developers with screenshots.
I deleted the app and gave it a bad rating because I didn't receive a response from support even after 5 days - that's not right! I've always had the experience that you have to adjust apps and contact support, which has always worked so far - but no response at all is not okay.

Hispania24
Espagne
5 jours d’utilisation de l’application
EngineLaser a répondu 31 mai 2022

Hi,

Customer support never received any emails on your behalf. There was never any contact with the merchant to fix any of the mentioned issues. We aim to provide world-class customer service and have had a great reputation in doing so. It's unfortunate you had a negative experience and we would be glad to help you with any issues you are unsatisfied with. Please reach out to support@enginelaser.com to resolve any issues.

Thank you

21 avril 2024

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Israël
Environ un mois d’utilisation de l’application