Rezensionen (162)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 85 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 10 % der Bewertungen sind 1 Sterne
Noch keine Rezensionen
20. Februar 2025

Really excellent support with the on-boarding process. Resolved our issue effectively and quickly.

Asprey London Auction
Vereinigtes Königreich
23. Mai 2024

Thank you so much Webkul Team! You guys are the best.

Avanti Stones
Vereinigte Staaten
3 monate mit der App
Bearbeitet am 4. Mai 2024

The app is ok... but the support team are not the best. It takes time for them to understand what the issue is , they sometime provide a soluation but have not fully understood the issue and need to ask more questions.

The Whisky Society Pty Ltd
Australien
8 monate mit der App
28. Dezember 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten.

Die Funktion der App ist wirklich toll und wird ständig erweitert.

Cardstade
Deutschland
6 tage mit der App
22. November 2023

Using the app - Vashu Bhatt helped on chatwizz call with setting up , very helpful thank you . Based in UK.

bagcycle
Vereinigtes Königreich
Etwa 15 stunden mit der App
6. November 2023

I recently had the opportunity to use Webkul's Product Auction platform, and I must say, it exceeded my expectations. The user-friendly interface made setting up auctions a breeze, and the customization options allowed me to tailor the experience to my specific needs.

Overall, Webkul's Product Auction delivered a top-notch experience, and I highly recommend it to anyone looking for a reliable and feature-rich platform for their auction needs. Kudos to the Webkul team for a job well done!

AuctionX
Vereinigtes Königreich
6 tage mit der App
Bearbeitet am 20. September 2023

Perfect product for my store. My store has been up and running smoothly.
The support from the team, even with the smallest issue, is supper.
I will recommend this app any day.

I can't even begin to explain the patience to get my issues resolved.
Thanks to the Support team.

UD Trucks Southern Africa
Südafrika
Etwa ein monat mit der App
24. August 2023

This is a great app with all the perks and whistles and with the most attentive support team I ever worked with. Sagar has been absolutely competent, enlightening, and genuinely interested about the end results. The technical team has answered in a heartbeat to every request I did.
I'm looking forward to growing my fledgling business with Webkul.

ANNO
Portugal
2 tage mit der App
23. Juli 2023

We had a really great experience with the customer service team. We were struggling with adding the coding but with simple collaborator access... the team had our auction up and running in no time! Thanks again team :)

wearemobiliseshop
Australien
Ein tag mit der App
12. Juli 2023

This is a great app. It has all the features and functions we needed to create a fully-fledged auction site. There are a lot of configuration options at the backend, with lots of different settings and options available. I really like the built-in automated emails system, which are all editable in HTML and able to be set up with SMTP. It's also great in terms of the user profile, in that they can view their bids and complete the purchase of winning auctions. Would be good to have slightly more customisation options for the front-end design. Otherwise, it's clear there's a huge amount of work gone into making this. Thank you.

Art Hawk
Vereinigtes Königreich
12 tage mit der App
20. Juni 2023

asin customer support was amazing and the app works really well! :)
great ability to add different auctions on different collections

Kylies Auctions
Vereinigtes Königreich
3 monate mit der App
23. Mai 2023

1 sự hỗ trợ rất nhanh chóng, tôi ấn tượng với dịch vụ hỗ trợ của họ. Thanks team. Chúc team ngày càng phát triển.

Clover F Charty
Vietnam
27 minuten mit der App
18. Mai 2023

Great support. Easy to jump on a call and Vashu Bhatt was very helpfull to help us run auctions in our site. It took them only 20 minutes and they knew exactly what they needed to do to make our auctions run smoothly.

Thanks for your help!

Highly recommended

nohypeatall
Spanien
30 tage mit der App
7. März 2023

awesome support. punctual and helpful. had trouble setting up initially but was quick to get help. thank you

corcorandailydeals
Vereinigte Staaten
Etwa 21 stunden mit der App
11. Januar 2023

support was very helpful when working on the SMTP setup. product works great and is relatively easy to get set up

GetComix
Vereinigte Staaten
9 tage mit der App
30. Dezember 2022

We had some difficulty installing the Product Auction app. The Webkul team was able to get the widget to appear while we were on the call.

netwila
Kanada
17 tage mit der App
25. August 2022

Hallo ich habe die App auf cashewrella.de installiert, der Support ist erstklasig, schnell und sher zuvorkommend! Vielen Dank für die perfekte Unterstützung! Viele Grüße Udo

Cashewrella-B2C
Deutschland
Etwa ein monat mit der App
22. Juli 2022

I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app

insafpti
Pakistan
Ein tag mit der App
Webkul Software Pvt Ltd hat geantwortet 22. Juli 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

4. Mai 2022

I just went to install this app and it failed. Nothing shows up. This is not production ready what so ever and this is coming from a developer's perspective. Now I have to develop one from scratch for a client...

ShadwTCG
Kanada
2 minuten mit der App
Webkul Software Pvt Ltd hat geantwortet 5. Mai 2022

Hey !! Please excuse us for the less-satisfied experience with the app.

It Seems like you have un-installed the app with-in 2 minutes of installing the app & Even you wrote in the un-installation reason that you don’t need support for the app. Looks like you installed the app just for the sake for posting the review.

But, We'll surely love to bring things back on track for you and would be very happy to assist you with the setup for the app on your store, please book a one to one session using this URL : https://webkul.bookingcommerce.com/en/shopify-product-auction
Please book a session using the above shared URL so we can connect and get this sorted for you !! - Team Webkul

8. Februar 2022

Just the best customer service I've seen so far & the way the app displays on the site is amazing! Highly recommended!! 5 Stars all the way!!

Shiba Brew
Vereinigte Staaten
3 tage mit der App
Webkul Software Pvt Ltd hat geantwortet 10. Februar 2022

Thank You for the super kind feedback. Always, Happy to help:) In case of any further help, Please connect at support@webkul.com - Team Webkul

19. Januar 2022

I can definitely recommend using apps from Webkul. Quick and good service if you experience problems or want to make changes

One2Deal
Dänemark
3 monate mit der App
Webkul Software Pvt Ltd hat geantwortet 10. Februar 2022

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

Bearbeitet am 11. Januar 2022

The app is great! I am user from Japan.
To tell the truth, it would be grateful if the app is also translated to Japanese automatically. Supporter is friendly and they always try hard to make the better app the match the customers wish.
We will keep using this app.

Fun Portal 2
Japan
Etwa ein monat mit der App
Webkul Software Pvt Ltd hat geantwortet 10. Februar 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

26. Dezember 2021

I would absolutely recommend to use this app. Not only the function, WebKul is very devoted to supporting our issue and organizing our store. Response from support is quick and accurate. In addition, WebKul has so many app released in Shopify and each app are compatible to use simultaneously in the same store. Also, new app, new function is continuously developed and WebKul will kindly accept request from customer and reflect our opinion to the new function. When you are looking for new function for the store, you should definitely search in the WebKul app!!
We will keep using the app from Webkul.

Fun Portal
Japan
3 monate mit der App
Webkul Software Pvt Ltd hat geantwortet 27. Dezember 2021

Thank You so much for writing this amazing detailed review. We take pride in providing the quality support & hoping to continue providing the same!
Thanks for choosing & recommending Webkul- Team Webkul

22. Dezember 2021

Installed this myself, had one issue I couldn't get working, scheduled a call with support, and they had it fixed in 20 minutes. Amazing support for a $30 app!

Myers Quality Photographs - The Print Shop
Vereinigte Staaten
6 tage mit der App
Webkul Software Pvt Ltd hat geantwortet 23. Dezember 2021

Glad to know that you're having the amazing experience using the app. Please feel free to connect at support@webkul.com , If you need any further assistance ! - Team Webkul

7. Dezember 2021

Seriously SOLID support. They helped us make sure the app worked flawlessly with our theme. I'd give 6 stars if I could for that...

DH Custom Baits
Vereinigte Staaten
7 tage mit der App
26. August 2021

The support team for this app are AMAZING. Very easy to get in contact with and have been incredibly helpful in assisting with any coding problems we had.

Unearthed Outlet
Australien
14 tage mit der App
14. August 2021

I am very happy with the service I received from them. I had a coding problem that was resolved very quick and to my satisfaction.

Daily Auctions
Südafrika
5 tage mit der App
5. August 2021

This app works well for art auctions. Customer service is great and they will help insert code and other items to make the auction look great.

SHOP Guild Hall
Vereinigte Staaten
3 monate mit der App
Bearbeitet am 25. Juni 2021

Easy to introduce on website, customer service is amazingly quick and accurate. Especially Jyoti and Ayush who support me has been very helpful. I am very satisfied with this app so far. It would be great if there are more fashionable widget config designs and is a function that can change font too. 現状サービスと内容には非常に満足しています。

non selection
Japan
Etwa 2 monate mit der App
14. Juni 2021

great customer service was struggling with the code but I made an appointment for the day after and they did it all for me. works great highly recommended

RADICAL HQ
Israel
5 tage mit der App
11. Juni 2021

Excellent customer service setting up the app for my business, great interface and functionality. Highly recommended

Vault Vintage Wholesale
Vereinigtes Königreich
Etwa 20 stunden mit der App
7. Juni 2021

So far The app team has been very helpful, Overall the App is very easy to use. it integrates easily with the Theme and is very customizable.

Charlotte Independence
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 27. Mai 2021

horrible support. HORRIBLE. they dont answer in a timely manner or should i say at all. its been a week. HORRIBLE. UPDATE: I never received one email from these guys despite having sent ten describing issues. Finally was able to make an on boarding booking with these guys. I had a twenty minute window which i spent alone and was never joined by these guys despite their promise to do so and their system set everything up. This program is not plug and play and these guys make zero effort to offer support to ameliorate this situation. I spent two hours trying to install myself and am stuck and was excited to do the onboarding. BUT AGAIN these clowns did not show up to the appointment their system set up. I am deleting this app and want to strongly advise you against using this product unless you are a wizard programmer because their programmers are unavailable at best.

Natures Planters.—-Varigated String of Hearts
Vereinigte Staaten
Ein tag mit der App
Webkul Software Pvt Ltd hat geantwortet 27. Mai 2021

Hi, Thanks for the review.
But seems like there is some as the team is constantly sending emails and trying to get in touch but no response from your end. We are even waiting for you to respond at the one to one session. Please do respond so we can assist you with all your queries.
Regards,
Team Webkul

Bearbeitet am 18. Mai 2021

My interaction with support was excellent. They were able to setup the plugin with the third-party theme with ease and were very kind.

PoA-Music
Vereinigte Staaten
6 tage mit der App
7. Mai 2021

I have been using Webkul Product Auction for almost a year now and over that time have had many questions for and requests. They have responded to 100% of my questions and never ignored any of the requests that I have. They have also provided custom work to add features to the app that I was interested in and I am happy with the app itself as well. I won't say it is a perfect app (almost none are) but overall it works very well and I can trust it which is the most important thing. They have made steady improvements while I have been using it and I am looking forward to the possibility of added features in the future. All in all I am very happy with the app and the support they provide!

Limestone City Auction House
Kanada
9 monate mit der App
22. April 2021

I select this app to run auction on the website. I love the way it works. Configuration was a bit tricky as some code had to be added. It was easy to schedule an appointment with support to make it work. They did answer all my questions. Highly recommanded

Geek42Collectibles
Kanada
7 tage mit der App
12. April 2021

Great app with awesome features and they have the best customer support! We are going to start our first auction in two days and the support has been extremly helpful in setting everything up. So far I can really recommend the app.

Volkshilfe Wien Shop
Österreich
12 tage mit der App
Bearbeitet am 11. April 2021

You guys are total wack! After charging me, i got no support from you. Now the app is saying no more sessions...Worst Plugin everrrrrrrrrrrrrrrrrrr

Temibim
Vereinigte Staaten
10 tage mit der App
Webkul Software Pvt Ltd hat geantwortet 12. April 2021

Hi, Please excuse for the less satisfied experience.
The team is trying to get in touch from past 3 days, please do respond so we can actually check the issue.
Also we cannot access your online store, so please contact the hosting provider for the same : https://prnt.sc/11agktd
Its really necessary that you get this checked, as then we can check the store.
Regards,
Team Webkul

5. März 2021

Great app and team. We recommend them strongly. Support is super responsive and helpful. Auctions are simple and clean-looking

Hobby Stadium
Kanada
Ein tag mit der App
19. Februar 2021

Both the app and support are amazing!!! Best support I have EVER gotten on any Shopify App!! Within minutes it was fully customized, and up and running.

BOI - NL West SPCA Bargain Shop
Kanada
9 tage mit der App
14. Februar 2021

how can I cancel subscription? Is deleting will do it? I do not use this app, want to cancel it, I will delete it from my store, hope you will not charge me after it???

Gleznukalns
Lettland
2 monate mit der App
Webkul Software Pvt Ltd hat geantwortet 15. Februar 2021

Hi, You can remove the app and the subscription by deleting the app from the apps menu on Shopify store. That will be all.
And the app charges are dependent on the time you have the app installed on the store.
Also for all such questions email us on support@webkul.com as this is not the correct place for asking queries.

19. Januar 2021

These app is ridiculous!! I installed it and then you have to actually to some programming. I contacted the support for help which they never should up to!

Lady Shape Wear
Vereinigte Staaten
4 tage mit der App
Webkul Software Pvt Ltd hat geantwortet 19. Januar 2021

Hi, Please excuse for the less satisfied experience but there is some miscommunication here as we do have sent email to you on the very same day you installed the app : https://tinyurl.com/y3cg5llm
Please get in touch with the support team so we can help you. And you dont have to do any coding while using the app.
Regards,
Team Webkul

13. Januar 2021

Great response, I had trouble with the widget and they solved it within a day! So far it seems to be working perfectly well!

Passive Income Cards
Vereinigte Staaten
2 tage mit der App
5. Januar 2021

I am using this app to explore a new business idea. The software is very easy to use & the team supporting it is amazing. Would highly recommend using this app if you're looking for an auction based solution.

Live Memorabilia
Vereinigte Staaten
13 tage mit der App
10. Dezember 2020

Great tool for the job!
Note: Plan for a day or two to get things set up - we got caught up on inserting the codes, and our time zone is very different from the tech support time zone, so getting set up took a little time, but they were very helpful!

Hilltop Artists Store
Vereinigte Staaten
Ein tag mit der App
21. Oktober 2020

Extremely good user and setup support. they were able to resolve my issues in just 15mins and have everything up and running same day.

IncenseBazaar
Australien
Etwa ein jahr mit der App
20. Oktober 2020

Met some issue with account page clashing with my template. Great customer service from the team to solve this issue.

Tatler Curates
Singapur
Ein tag mit der App
16. Oktober 2020

Great app! Everything we have planned we got a chance to implement with this app. Also thank you so much for all the support we've received from your team!

#UpcycleForTheHome
Vereinigte Staaten
12 tage mit der App
8. Oktober 2020

Great app, the team was really helpful and they were able to fix our issue straight away. Would definitely recommend.

Young Goat
Vereinigtes Königreich
Etwa 23 stunden mit der App
28. September 2020

My first month using the app, and so far the support team have been very accommodating to minor tweaks and changes. Wishing it could be a bit more easily customizable from store's point of view, but great app so far nonetheless. Would recommend.

SYOT! - Situs Jual Beli dan Lelang Mainan Terpercaya
Indonesien
Etwa ein monat mit der App