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The customer support for this app is amazing! They configured my front end for free, reply to all of my never-ending emails, and I would highly recommend them!
I was running into trouble while setting up the Auction APP. The "Auto Inject Code" button gave me an Error message, and the code templates and lines I found in my settings differed from the instructions' screenshots, so I could not follow them.
I contacted them and their support technician did an excellent job and set it all up for me. I had to do nothing.
A few days latter I decided to install a different theme. I run into the same trouble, I contacted then again and heir support technician did again an excellent job and set it all up for me again. I had to do nothing.
Five stars is not enough. It is the best support service ever.
The APP is great!, lots of configurations. Great backoffice.
I have been using this app for a couple of weeks now, the support has been the best i have received from any application on the Shopify App Store.
They are very responsive, friendly and most of all will help you out as much as they possibly can.
I would love to see the app with the Polaris UI for 2019! This would just make the app complete.
Thank you so much guys!!! <3
This is a review for the customer service. They went above and beyond to make sure the app was installed correctly and walk through all of my questions. They even stayed passed working hours to help. Really great. I am just now starting to use the app and will update this review when I have had experience with it.
Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
Very professional and accomodating team. They helped me set up the app properly and was able to work on my auctions right away. Awesome app and support team behind it!
Hi, Thank you for the review.
We are glad to know that the team was of help to you.
In case of any more questions, we are just an email away.
Good Luck with the Auctions :)
I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!
We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.
This product works really well for me, I required a simple way to auction one off items that I did not intend offering as "normal stock items" and in that regard it is perfect. One of the other things I wanted was to keep the auction on my site as opposed to linking with another 3rd party (perfect).
The team at Webkul have been excellent to deal with and have assisted me to setup something that really works..a number of changes made without issue so obviously I'm very happy. Thank you to the whole team...great job.
I installed the app, and in about 20 minutes, I was listing 30 different auctions. This app has solved my need for wanting auction products, and will start to add another revenue source to my store. I think the app is fantastic, and the customer service support is beyond a 5 star rating. Customer service is very friendly, easy to work with, and able to solve any help issues immediately. Very good app, I would highly recommend.
Its a fantastic tool, it takes a moment to understand how it works, but then all ok. It is good if you know a bit about the files-liquid concept of shopify to place the scripts at the correct place, but if you are not sure, they will help!
Great tool, good service, friendly supporters.
Klaus