Avis (235)

Note globale
4,6
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
19 mars 2020

Good support.
The app support Vietnamese language. That's great.
I will install this app for my next web also

DONHATNOIDIA
Viêt Nam
14 jours d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 26 mars 2020

Hi, Thank you for the review.
We are glad to assist you with all the upcoming installs on new stores :)
Happy Selling

23 juillet 2021

The auction software works as intended. Their support staff provided excellent customer service to help us with our needs.

TEAM GB NFT
Royaume-Uni
11 jours d’utilisation de l’application
30 avril 2018

The theme we're using differs in terms of the backend files required to modify in order to setup Product Auction, however, with some speedy help of Webkul's Customer Service, we were able to get the code added to the site and everything working very quickly! So far the app seems to provide all the functionality that we were looking for, will update once we've used the app for some time, but all in all, everything has gone as smooth as could be asked for.

Turnstyle Home
États-Unis
9 jours d’utilisation de l’application
26 mai 2020

I was running into trouble while setting up the Auction APP. The "Auto Inject Code" button gave me an Error message, and the code templates and lines I found in my settings differed from the instructions' screenshots, so I could not follow them. 

I contacted them and their support technician did an excellent job and set it all up for me. I had to do nothing.

A few days latter I decided to install a different theme. I run into the same trouble, I contacted then again and heir support technician did again an excellent job and set it all up for me again. I had to do nothing.

Five stars is not enough. It is the best support service ever.

The APP is great!, lots of configurations. Great backoffice.

We Fave You
Irlande
9 jours d’utilisation de l’application
18 avril 2022

This is a review for the customer service. They went above and beyond to make sure the app was installed correctly and walk through all of my questions. They even stayed passed working hours to help. Really great. I am just now starting to use the app and will update this review when I have had experience with it.

Biite
États-Unis
8 jours d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 19 avril 2022

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

25 juin 2020

Very professional and accomodating team. They helped me set up the app properly and was able to work on my auctions right away. Awesome app and support team behind it!

MEGA Sari-Sari
Philippines
7 jours d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 27 juin 2020

Hi, Thank you for the review.
We are glad to know that the team was of help to you.
In case of any more questions, we are just an email away.
Good Luck with the Auctions :)

19 décembre 2016

I'm not sure what those comment are talking about with bad customer service. I have had this app for less than a week and have traded emails a number of times and always gotten a quick response (with the exception of over the weekend, but that seems reasonable). They even went in and installed some code for me that I couldn't figure out. The app is complicated but that's because you're making the website do something it isn't naturally designed to do. I am running an all day auction and this thing is working perfectly. Take some time to understand how its system work and it'll do what you need.

Kalamazoo Candle Company
États-Unis
7 jours d’utilisation de l’application
27 juin 2018

Neha, is the most patient, supportive Customer Service.. and I have installed successfully (out of the box) with their support. and it is a fantastic Auction app and the price is only $1.00 a day for 30 days in the month.. $30..
I love this app and I think it will bring a lot of customers to my site..
I see Webkul has other apps, I am interested in the marketplace app and the booking app. I am planning to use my own Domain Name.. and not the Temporary Domain Name provided by Shopify as listed here.
It works better than advertised in the video.
Sincerely,
Ted James

Television1800
États-Unis
7 jours d’utilisation de l’application
25 mars 2021

I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!

Luxfun
Japon
7 jours d’utilisation de l’application
7 février 2023

We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.

Twistedsage.com
États-Unis
7 jours d’utilisation de l’application