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The app is great! I am user from Japan.
To tell the truth, it would be grateful if the app is also translated to Japanese automatically. Supporter is friendly and they always try hard to make the better app the match the customers wish.
We will keep using this app.
We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul
Good customer service. Instructions are bit difficult but they will gladly help.
Great support and plenty of functionality for different auctions
Great support. Easy to jump on a call and Vashu Bhatt was very helpfull to help us run auctions in our site. It took them only 20 minutes and they knew exactly what they needed to do to make our auctions run smoothly.
Thanks for your help!
Highly recommended
I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at sales@cmwpearls.com
Great app! Everything we have planned we got a chance to implement with this app. Also thank you so much for all the support we've received from your team!
Really really wanted this app to install and run smoothly with little angst. There were some hiccups due to our customized theme. So, if you cannot "inject" the code easily, contact tech support for them to help you. Support will get with you and help.
Hi, Thanks for the review. As you have mentioned that the auto inject wont work for you, this might have happened due to the theme. There are n number of themes in Shopify and the liquid file name changes from theme to theme, which might have affected the auto-inject process, so in your case too the code might not have been injected or might have been added. We have requested the collaborator access from you and are waiting for the approval on the same.
The support team has responded within hours of yours reaching out to us.
Please reply to the support team and get the app working.
I am not tech savvy so I am certain I was a pest but I received nothing but patience and great service. My auction goes live in 2 days and I am so excited. This never would have happened without all the assistance I received. Thank you!
Awesome Customer service and easy to work with. Help me customize the app that fits my website www.octotreasures.com thank you
I am very happy with the service I received from them. I had a coding problem that was resolved very quick and to my satisfaction.