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Really really wanted this app to install and run smoothly with little angst. There were some hiccups due to our customized theme. So, if you cannot "inject" the code easily, contact tech support for them to help you. Support will get with you and help.
Hi, Thanks for the review. As you have mentioned that the auto inject wont work for you, this might have happened due to the theme. There are n number of themes in Shopify and the liquid file name changes from theme to theme, which might have affected the auto-inject process, so in your case too the code might not have been injected or might have been added. We have requested the collaborator access from you and are waiting for the approval on the same.
The support team has responded within hours of yours reaching out to us.
Please reply to the support team and get the app working.
I am not tech savvy so I am certain I was a pest but I received nothing but patience and great service. My auction goes live in 2 days and I am so excited. This never would have happened without all the assistance I received. Thank you!
Awesome Customer service and easy to work with. Help me customize the app that fits my website www.octotreasures.com thank you
I am very happy with the service I received from them. I had a coding problem that was resolved very quick and to my satisfaction.
Great help! Super fast and simple communication, understood what was needed and helped out ASAP! Thank you for making it easier for me!
Seeing that you're having a great experience using the app is the best thing we could ask for! Thanks for choosing and recommending Webkul. - Team Webkul
super easy to communicate with and helped me streamline the admin process for setting up my auction.
This is the very best app if you are seeking an auction experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!
Downloaded app and asked for help to install code for files. Support was prompt and done exactly what was required. Simple and easy. Next up is do some testing myself, but so far so good :-) and if works like it should I will be back for another review, 5 out of 5!
Hi, Thank you for the review.
Glad we were able to help you :)
Looking forward to serve you again in future.
So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app.
Great service.
I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul