Webkul Product Auction

I am very happy with the service I received from them. I had a coding problem that was resolved very quick and to my satisfaction.

Great help! Super fast and simple communication, understood what was needed and helped out ASAP! Thank you for making it easier for me!

super easy to communicate with and helped me streamline the admin process for setting up my auction.

This is the very best app if you are seeking an auction experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!

Update: Stayed with them clearly and added a star. The support channel for responses have been a little more speedy, however the proxy bidding doesnt look like its going to be fixed unless it comes by enough of requests or the feature. The issue I am having is getting mismatched RSS feed items, which I feel they will fix. Figured I would do an update and remove my last update as I was extremely angry with their support channel which seems to have been adjusted. I just seriously wish they would fix the issue with the amount people bid if they mistype it.

Almost Final Update: I am so close to just cancelling, we have had more problems then you can shake a stick at. Seriously on a wednesday its down??? Why would you create a script and not perform any maintennance on it and then we people have won an auction they cant check out. Even if you go to the app online, same thing. Just horrible all around

Update: This is getting horrible. Now we are down again, in a 3 day window! 3 day its broken again! I really wish there was another option. I cant help but keep these guys at 2 star till they fixed this PERM. I lose customers cause of this bs

Had a hiccup with the auction page, they had to recreate it but I lost 3 customers for them complaining it was down too long and unprofessional....

Update: So I had to uninstall to get this working again as they had an issue with their systems which caused no one to be able to check oiut. It is fixed but now im getting a syntax error. I had to pay for the RSS feed that is supposed to be done monday but now i have other issues

Update: Okay they fixed the link in the email it sends. Couple issue, sorry to keep ranting on but I want to show people whats going on behind scenes. They added the option to add this to a PAGE, AMAZING! Only issue is I have no idea where its pulling it from. I WOULD love an RSS or Atom feed so I can pull this up and when I put up a new auction I could do a multitude of things to make it more user friendly. Alert when a new item is added and so forth. Not a HUGE deal. Last thing is when you create an auction for an item it goes in its OWN section of an item (shopify auction) which I had to hide from menus because it just was messing up my spaces. It would be nice if it SOLD it as the item, so when they were reminded to do a review on an item it wasnt on an item that "didnt exsist (ie: shopify auction 8)". Thats not the biggest deal but its a pretty significant thing.

Biggest downfall: I use an app for iOS and android, even linking to this page with the div in it, it wont show thru the app. Again, this would be helpful if there was a way to have an RSS.

Another Update: Been emailing them for 3 days now with 0 response. I cant run anymore auctions because in the email they are using a link like this "https://{$shop_name}/a/bids/1/2/{$customer}" this cannot be used for a multitude of reasons I wont get into. They arent fixing it and its been broke for several days now. I am at the point of just throwing in the towel

Update: Found a work around, I made a collection and put that on my main page and have it show PRODUCT title NOT shopify auction and then it removes the glitch. I guess whatever. Still need a way to delete old auctions, AND offer 2nd chance for someone that doesnt end up buying it. Also next issue is the page that shows the auctions. What it does is create a "fake" product which if you know what your doing you can access this item and all the auctions are variants for that item

Update: Ok so here we are ONE last time. This is still so broken, when an auction is over and I set it 2 days it DOESNT delete. They dont respond to emails, they have horrible support, just let down.

Update: This could SO use a DIV that you could put on a page that would show the AUCTIONS. Or maybe even a collection that shows them. I guess I could manually do it. Well today I found a problem with the auctions, on the product grid item if on the main page it removes the 5th item in the row or the 4th or whatever is immediately after the item that is auctioned

Couple things; I have been using this for about 3 hours or so. I can tell you that its kind of silly to NOT be able to put a code up to have a page that lists all the auctions that are up. Also the way it looks when you put it on the product page is not the best; I will be re writing a lot of the CSS to make it look more fluid in design. It def has the possibilies of being really good and DEF a cool thought

So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app.

Great service.

Downloaded app and asked for help to install code for files. Support was prompt and done exactly what was required. Simple and easy. Next up is do some testing myself, but so far so good :-) and if works like it should I will be back for another review, 5 out of 5!

I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app

Excellent support and works pretty well. There are a few ways it could be improved but I am sure that the developers are working on this. Thanks everyone for creating a great product

I have not had the chance to use the app yet but the customer service is wonderful. I contacted support, asked for a one on one meeting, and was talking to Ayush Kansal within the hour. He was able to answer all of my questions, guide me through some of the setup process and went above and beyond to accommodate all of my requests. We will give the app a review once we have the opportunity to run a few auctions.