Webkul Product Auction , 233 รีวิว

I have been using Webkul Product Auction for almost a year now and over that time have had many questions for and requests. They have responded to 100% of my questions and never ignored any of the requests that I have. They have also provided custom work to add features to the app that I was interested in and I am happy with the app itself as well. I won't say it is a perfect app (almost none are) but overall it works very well and I can trust it which is the most important thing. They have made steady improvements while I have been using it and I am looking forward to the possibility of added features in the future. All in all I am very happy with the app and the support they provide!

Helpful service! At first a bit confuse in installing the codes, but after reaching out for their help, they get it done very quickly!

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour lag for winning emails to be sent. This is a failure as we have auctions ending 2 minutes apart. Bidders won't be as willing to spend if they are not notified if they have won and how much they have spent promptly. Also, the active auction tab on our website is cluttered with closed auctions that do not clear out automatically. If you are looking for an app to work like ebay this is not one for you. If you are looking for an app you can get support during normal business hours of 7am - 7pm US time this app is not for you. Want to chat with support? Great, your options are 10pm - 5am U.S. Want to get answers to issues? Sure no problem, email them and wait a few days for them to get back with you stating everything is working when it is not. Again, if you are ok with a beta app that works close to what is advertised but has limitation this might be for you. It has cost us more business than helps. There have been plenty of other issues, as only what is mentioned in this review are issues they stat "cannot be fixed."

We are pretty new at using this app but it has been pretty easy to use and the installation was easy. We switched themes and some features were not working anymore and we couldn't figure out what was wrong so we reached out and their support had it fixed quickly.
We have tried another auction app and this one is far better.

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Top Firma hilft bei jedem Problem bei Shopify. Macht wirklich ihre Arbeit gut. Schnell und zuverlässig.

Great app and great service - works as advertised on my site. It's a very complicated app so some work may be required for your theme.