評論 (256)

整體評分
4.5
各級評分數量
  • 83% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
2024年9月29日

We have been using this auction app for a couple of years, and when it works, it works great, but when it fails, it fails miserably. One important factor to consider is that this company is based in India, and they do not offer 24-hour tech support. We hold our auctions on Sunday nights in the USA, and we have encountered the following issues:

Once, the app crashed just as the auction was ...

Gem Dragon Auctions
美國
使用應用程式 1年多
編輯時間:2024年10月14日

We ran through the first auction, without a hitch. Our second auction went off and now the app is canceling every single bidder who won an auction without rhyme or reason. One thing to consider is that the support team is in India and is not available 24/7.

The Crystalary
美國
使用應用程式 4個月
編輯時間:2024年5月19日

Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did.
The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced ...

remixx:auktionen
奧地利
使用應用程式 接近3年
2020年2月24日

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour ...

Whitlyn Aquatics
美國
使用應用程式 接近3年
Webkul Software Pvt Ltd 已回覆 2020年3月26日

Hi, Hope you are fine.
With the calls setup with the support, all your queries were sorted and are fixed long back.
We do provide online support for the issues in the app and ...

編輯時間:2021年4月11日

You guys are total wack! After charging me, i got no support from you. Now the app is saying no more sessions...Worst Plugin everrrrrrrrrrrrrrrrrrr

Temibim
美國
使用應用程式 大約2年
Webkul Software Pvt Ltd 已回覆 2021年4月12日

Hi, Please excuse for the less satisfied experience.
The team is trying to get in touch from past 3 days, please do respond so we can actually check the issue.
Also we cannot ...

編輯時間:2021年3月16日

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I ...

CMW PEARL
香港特別行政區
使用應用程式 1年多
2022年2月9日

i was charged 4 months for junk this people, took my money $120 when i only used it during the 7 days free trial and ask one of their agents to cancel it
the app is terrible for auctions, doesnt even have interval time in between products, the only option is to list all of them at the same time.
also, good look trying to reach them, this app was advertised as a USA product not Asian country INDIA ...

Jycboutique
美國
使用應用程式 4個月
Webkul Software Pvt Ltd 已回覆 2022年2月9日

Hey, It’s very unfortunate that the app could meet your expectations and We’re very sad to see you go!
However, Please be informed that: This statement “when I only used it ...

2021年11月16日

Used this app for a week during the trial. It worked great, then it stopped working and emailed support several times without any response. They continued to charge $30/month and never got anything done. I would love to get it working again but until support gets back to me, I can't recommend using this app at all.

Kung Fu Corals
美國
使用應用程式 3個月
Webkul Software Pvt Ltd 已回覆 2021年11月17日

Hi, Thank you for the review.
As we can check the support tickets, the team is in constant touch with you, and was helping you in every possible way. Here is one screenshot ...

2021年9月4日

Unfortunately, would not recommend we ran first auction and went with option that customer didn't need to subscribe. Auction ended none of the bidders checkout so we had email and they were not sent confirmation and link to checkout we have spent 2 days trying to figure this out. We also had to hire tech to add coding to set up it was not an easy set up. support had said we were all set and ...

Curated Home Decor
美國
使用應用程式 2個月
Webkul Software Pvt Ltd 已回覆 2021年9月7日

Hi, Thanks you for the review.
We can sense that you are not happy with the overall app experience, but as we can check the support has been trying to get in touch refer : ...

2018年6月24日

DO NOT USE THIS FOR YOUR AUCTIONS.

The instructions make no sense and when you contact to ask for help, they take DAYS to get back to you. Then, when they do - they don't fix the issue and you have to contact AGAIN. Then, when you actually get the auction going - it glitches and doesn't accept bids and doesn't send out emails and basically just ruined weeks of work AS WELL AS THE MONEY I PAID TO ...

Gulush
美國
使用應用程式 大約2個月