Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to host live auctions on their websites. They praise its user-friendly interface, customization options, and seamless Shopify integration. Features such as automated emails and bid viewing profiles are appreciated. The app is known for its reliable performance, even with large auctions, and the support team is noted for their quick responses and custom work. Many merchants report increased customer engagement and a new revenue stream.

January 25, 2024

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Artha
Belgium
11 months using the app
March 15, 2024

I am extremely satisfied with the experience with Webkul. Their professional and knowledgeable team assisted me and made building my website a hassle-free experience. I highly recommend Webkul! Thank you!

ARDUINO ASTE
Italy
4 months using the app
February 12, 2024

I have been working almost daily with the Webkul team for almost 6 months. Their responsiveness is impressive, and have fixed any issues quickly. We downloaded several other auction apps to decide which one to go with, and felt Webkul was the clear winner.

Wander
United States
5 months using the app
January 30, 2024

A big thank you for your App and support.
Was able to get my concerns/queires resolved straight away.
thanks again .

The Whisky Society Pty Ltd
Australia
4 months using the app
February 28, 2024

I've been using this app and I'm thoroughly impressed with its performance and user-friendly interface. Wonderful app. The support is very good.. A big thanks to your support and app

WildCorals
Portugal
About 2 months using the app
March 13, 2024

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

TradingCardsMarketplace.com
United States
22 days using the app
January 31, 2024

Excellent app! Even better customer service! Thanks so much, Asim!!

Genuine - Proof brought to life.
United States
About 2 months using the app
Edited December 19, 2023

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

chopshopstore
United States
About 1 month using the app
Webkul Software Pvt Ltd replied December 19, 2023

We are deeply regret the impact this had on your business during the busy Christmas shopping season. Losing revenue is unacceptable, and we understand the frustration it caused.

Looks like the issue has come when you tried to add the code for hiding buy button for auction products.

We would like to inform you that we provide live chat and call support as well. We recommend initiating a live chat to get things done from our end. If you had asked us, we would have taken care of it for you, and this issue could have been avoided. Additionally, the auto-inject feature works with most themes, but there is a possibility that it may not work with some themes. In such cases, please contact us via live chat support, and we will add it for you.

However, We're happy to bring back the things on track. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up the app!!- Team Webkul

April 2, 2024

very good

Everything J&J's Collectible Palace
Canada
27 days using the app
November 6, 2023

I recently had the opportunity to use Webkul's Product Auction platform, and I must say, it exceeded my expectations. The user-friendly interface made setting up auctions a breeze, and the customization options allowed me to tailor the experience to my specific needs.

Overall, Webkul's Product Auction delivered a top-notch experience, and I highly recommend it to anyone looking for a reliable and feature-rich platform for their auction needs. Kudos to the Webkul team for a job well done!

AuctionX
United Kingdom
About 1 month using the app