Reviews (245)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing their websites with an auction feature, noting its user-friendly interface and robust customization options like automated emails and SMTP setup. They appreciate the seamless integration and reliability, which boosts customer engagement and sales. The support team is also praised for their responsiveness and expertise, available through multiple channels including live calls and chat.

July 23, 2021

Top Firma hilft bei jedem Problem bei Shopify. Macht wirklich ihre Arbeit gut. Schnell und zuverlässig.

Auktionshaus Martin
Germany
Over 2 years using the app
May 31, 2022

Great app and great service - works as advertised on my site. It's a very complicated app so some work may be required for your theme.

Threyda Art and Apparel
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied June 9, 2022

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

January 25, 2024

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Artha
Belgium
11 months using the app
October 31, 2023

First impression is great, but mostly start up support, and support/chat function have been so swift, precise and perfect. Surely feel that i am of to a good start with Webkul...

INSTABID.ME
Denmark
About 2 years using the app
March 13, 2024

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

TradingCardsMarketplace.com
United States
22 days using the app
February 12, 2024

I have been working almost daily with the Webkul team for almost 6 months. Their responsiveness is impressive, and have fixed any issues quickly. We downloaded several other auction apps to decide which one to go with, and felt Webkul was the clear winner.

Wander
United States
5 months using the app
Edited April 11, 2021

You guys are total wack! After charging me, i got no support from you. Now the app is saying no more sessions...Worst Plugin everrrrrrrrrrrrrrrrrrr

Temibim
United States
About 2 years using the app
Webkul Software Pvt Ltd replied April 12, 2021

Hi, Please excuse for the less satisfied experience.
The team is trying to get in touch from past 3 days, please do respond so we can actually check the issue.
Also we cannot access your online store, so please contact the hosting provider for the same : https://prnt.sc/11agktd
Its really necessary that you get this checked, as then we can check the store.
Regards,
Team Webkul

May 1, 2023

This app functioned as required plus features that make setting up an auction fair to all bidders. The support team is very helpful and always accessible.

Sprunger Originals
Canada
About 2 years using the app
Edited May 4, 2024

The app is ok... but the support team are not the best. It takes time for them to understand what the issue is , they sometime provide a soluation but have not fully understood the issue and need to ask more questions.

The Whisky Society Pty Ltd
Australia
8 months using the app
September 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away.
app is easy to use

Adore Adored
Canada
Almost 2 years using the app