Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to host live auctions on their websites. They praise its user-friendly interface, customization options, and seamless Shopify integration. Features such as automated emails and bid viewing profiles are appreciated. The app is known for its reliable performance, even with large auctions, and the support team is noted for their quick responses and custom work. Many merchants report increased customer engagement and a new revenue stream.

May 7, 2021

I have been using Webkul Product Auction for almost a year now and over that time have had many questions for and requests. They have responded to 100% of my questions and never ignored any of the requests that I have. They have also provided custom work to add features to the app that I was interested in and I am happy with the app itself as well. I won't say it is a perfect app (almost none are) but overall it works very well and I can trust it which is the most important thing. They have made steady improvements while I have been using it and I am looking forward to the possibility of added features in the future. All in all I am very happy with the app and the support they provide!

Limestone City Auction House
Canada
Almost 3 years using the app
April 13, 2022

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

Currents Gallery
United States
Almost 3 years using the app
Webkul Software Pvt Ltd replied April 14, 2022

Hey ! Thank You for noticing & appreciating our additional efforts. Yes, We have started offering support in different time zones as well. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

August 18, 2020

We are pretty new at using this app but it has been pretty easy to use and the installation was easy. We switched themes and some features were not working anymore and we couldn't figure out what was wrong so we reached out and their support had it fixed quickly.
We have tried another auction app and this one is far better.

NPS Curbside
United States
Over 2 years using the app
Edited October 9, 2020

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

Peace, Love & Happiness Club
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied June 13, 2020

Hi, Thank you for the review.
We are glad that we are able to help setting up auctions on the store.
Good luck.

Edited September 21, 2022

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

GemTreeJapan
Japan
Over 2 years using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
The support is equally delighted in helping you in every possible way :)
Thank you

October 11, 2022

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Peyango
Ireland
Over 2 years using the app
July 23, 2021

Top Firma hilft bei jedem Problem bei Shopify. Macht wirklich ihre Arbeit gut. Schnell und zuverlässig.

Auktionshaus Martin
Germany
Over 2 years using the app
May 31, 2022

Great app and great service - works as advertised on my site. It's a very complicated app so some work may be required for your theme.

Threyda Art and Apparel
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied June 9, 2022

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

May 1, 2021

Really good app so far. Set up was a little difficult, but Supriya went above and beyond to help us out!

Adelaide 36ers
Australia
Almost 2 years using the app
Edited November 17, 2017

I am revising a previous review which described a lack of responsiveness by the app developer (because sent email responses were not received). Developer has responded and the product auction set up is complete. I will update review after running our first auction of maritime artwork, but I am now confident that the app will meet our needs.

Annapolismarineart
United States
Almost 2 years using the app