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I use it to highlight what products I discount on our collection pages. Phoebe was super helpful and responsive when I had a small issue, and fixed it promptly
A great app to highlight products, customer support is fast, accurate and friendly
And the support team is great, always available, and answers in a short time when I reach out
A brilliant app for labels, easy to use and their support staff is always responsive
They have recently introduced two new features called trust badges and product badges. I have tried them out and found them to be quite good. The support is also excellent, so I have decided to give them a positive review
People should ditch other similar apps and switch to this one. Firstly, and most importantly, it's incredibly responsive. They've sorted out all my issues and even assisted me with matters unrelated to this app.
: Exceptionally user-friendly. The navigation is intuitive, making it a breeze to use. The live chat support responds promptly, ensuring all queries are addressed swiftly. I highly endorse this app for its efficiency in simplifying daily tasks!
I just downloaded the app yesterday to utilize labels and was having difficulty sizing them appropriately for my store. I reached out to chat support and they were extremely helpful and walked me through the entire process. I now have my labels exactly where I want them. Thanks again! I am looking forward to using Fordeer more and can't wait for badges to be available soon!
I searched an app for nice banners and this is really what I intended to have! Really nice support as well!!
It didn't work for my website. Not showing Labels
Hi there,
Firstly, we want to extend our sincere apologies for any inconvenience our app may have caused you. Customer satisfaction is our top priority at Fordeer, and I deeply regret any frustration you experienced.
Regarding the issue with labels not displaying on your store, it appears there may be conflicts between our app and your theme. As stated on our dashboard page, if you encounter any problems with label settings, you can refer to our guidelines for proper code editing or reach out to us via live chat for assistance. However, please note that our team is currently on the Lunar New Year holiday, and we have set up notifications requesting users to leave their email addresses if they encounter any issues with the app. Unfortunately, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively.
Your feedback is invaluable to us, and we want to assure you that we are committed to resolving your concerns promptly. We kindly request that you reinstall our app and grant us access to your admin page so that our team can investigate and provide the necessary support. Rest assured, your issues will be escalated to our developers and resolved within a few hours.
We are eager to discuss your needs further and find a satisfactory solution together.
Thank you for taking the time to share your honest opinion. Your feedback is highly valued, and we are dedicated to working closely with you to address your concerns.
Best regards,
Fordeer Commerce.