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Very good App to Save time ,very good respons time this app helps me a lot
I have been using the Fordeer app for some time now, and I find this application quite satisfactory for a newly opened drop-shipping store. Everything is going smoothly as expected. I am getting more and more orders each day. So, I will soon upgrade to its Advanced package, which has the features I need, it is much cheaper compared to other apps.
This plugin works well!. Support Staff Phoebe helped us to add the plugin. Thanks Fordeer.
The application is very useful and helps a lot in highlighting our products
Very pleased! Support chat was very prompt and helpful
The Product Label app has truly transformed my online store into a beacon of positivity, sprinkling each product with a dash of charm and inspiration that keeps customers coming back for more.
I'm really pleased with this app so far; it's providing exactly what I need.
Very good support! I Recommend this app.
This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered.
Premier constat, sur un post du 14/02, vous réagissez le 01/03 ! Vous n’avez jamais répondu à mes alertes, via le support, sur ce problème de virus avant le post ! Donc votre support à des soucis de réactivité.
Sur les faits : Avast à plusieurs reprises a bloqué l’accès à votre module avec alerte d’une menace (ceci à chaque clic). Kaspersky Free a détecté cette même menace et l’a supprimé de mon ordinateur. Ensuite à chaque lancement Avast avait le même comportement.
Je refais un test sur un ordinateur avec Avast, aujourd’hui, à la suite de votre réponse et je constate qu’il n’y a plus le problème.
Les fonctions du logiciel sont intéressantes et simples, mais c’est peu rassurant d’attendre 15 jours pour avoir une réponse sur une menace de sécurité.
Hello,
We are reaching out regarding the recent review you left on our app, Fordeer: Product Badges & Labels. We were disappointed to see your 1-star review detailing the issues you encountered. We take all feedback seriously and immediately launched an investigation into the matter you reported.
Regarding your concern about our app containing a virus, we want to assure you that this is not accurate. Security is a top priority for us, and our app undergoes regular checks to ensure it is free from any malicious code or viruses. Additionally, our app complies with all Shopify rules and policies to be listed on the Shopify app store.
We understand that your review may mislead potential customers and negatively impact our reputation. Therefore, we kindly request that you reconsider and review our app again to verify its security. Since you are currently using our app, could you please consider updating your review after using it for over 2 months?
We value your feedback and continued support. Thank you for giving us the opportunity to address your concerns.
Sincerely,
Fordeer Commerce