리뷰 (203)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 5일

I searched an app for nice banners and this is really what I intended to have! Really nice support as well!!

Meowly
영국
앱 사용 기간 4일
2023년 12월 27일

Impressed with this product label app! User-friendly, diverse templates, and quick export features streamline label creation. A must-have for efficient and professional product presentation.

Loom Shop
영국
앱 사용 기간 대략 23시간
2023년 12월 22일

A brilliant app for labels, easy to use and their support staff is always responsive

shesayboutique
미국
앱 사용 기간 4개월
2024년 2월 9일

It didn't work for my website. Not showing Labels

TurkishRugCo
미국
앱 사용 기간 24분
답글 Fordeer Commerce개 2024년 2월 19일

Hi there,

Firstly, we want to extend our sincere apologies for any inconvenience our app may have caused you. Customer satisfaction is our top priority at Fordeer, and I deeply regret any frustration you experienced.

Regarding the issue with labels not displaying on your store, it appears there may be conflicts between our app and your theme. As stated on our dashboard page, if you encounter any problems with label settings, you can refer to our guidelines for proper code editing or reach out to us via live chat for assistance. However, please note that our team is currently on the Lunar New Year holiday, and we have set up notifications requesting users to leave their email addresses if they encounter any issues with the app. Unfortunately, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively.

Your feedback is invaluable to us, and we want to assure you that we are committed to resolving your concerns promptly. We kindly request that you reinstall our app and grant us access to your admin page so that our team can investigate and provide the necessary support. Rest assured, your issues will be escalated to our developers and resolved within a few hours.

We are eager to discuss your needs further and find a satisfactory solution together.

Thank you for taking the time to share your honest opinion. Your feedback is highly valued, and we are dedicated to working closely with you to address your concerns.

Best regards,
Fordeer Commerce.

2023년 11월 29일

Great support! Fast and accurate responses! Had a technical issue, but the team fixed it in minutes. Now my site has nice badges! Thanks

PetSquad
파키스탄
앱 사용 기간 21일
답글 Fordeer Commerce개 2023년 12월 6일

Hello dear,

Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with both our app and our customer service. Your satisfaction is our top priority, and it's truly rewarding to know our efforts in resolving your issues quickly and effectively stood out. Your recommendation means a lot to us, and we're grateful for your support.

Feel free to reach out to us if you need any more assistance in the future. Remember, your feedback drives our improvement.

Best wishes,
Fordeer Commerce <3

2023년 12월 19일

Great app with great customer service. The app is also free but has features as paid apps

RMZ Store
영국
앱 사용 기간 3일
2023년 11월 28일

The app is user-friendly and simple to set up. It enhances the appearance of my products, and the customer service is exceptional. They promptly assisted me with any inquiries and promptly resolved any problems I encountered.

Quleti
네덜란드
앱 사용 기간 대략 1개월
답글 Fordeer Commerce개 2023년 12월 6일

Hello Quleti store,

We're over the moon to hear that! We're thrilled to hear that you love our app interface and that you've had such a positive experience with our customer service team.

We understand the importance of being responsive to our customer's needs, and we are glad to hear that our team was able to quickly fix the issue and update you. We appreciate your recommendation and hope to continue providing great service to you and all of our users.

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Fordeer Commerce <3

2024년 1월 25일

Great and simple app.

Very easy to set up. Lots of options. I had a small issue that was solved within 5 minutes by Phoebe.

Great support.

My Store
캐나다
앱 사용 기간 2분
2024년 1월 31일

Simply and easy to use, fast support

POSTEROVO
슬로바키아
앱 사용 기간 대략 1시간
2023년 12월 15일

Didn't work with our theme and it's been 3 days and support has still been unable to fix. Wouldn't waste your time with this app.

Westley
영국
앱 사용 기간 3일
답글 Fordeer Commerce개 2023년 12월 22일

Hello Westley team,

We’re truly sorry for the frustration you've encountered with our app, and we appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged.

We also apologize for the delay in resolving issues, which has been caused by some unexpected reasons. The request took us multiple attempts to complete as there was an issue with the labels not being rendered in sync with the product variants. After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted.

Our customer support team was in touch with you to provide the solution to your problems. We hope it's clear to you about the issue. If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority.

We hope you will have a better experience from now.

Best regards,
Fordeer Commerce.