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2024년 3월 6일

no sirve y tocaba editar codigo para poder habilitarlas lo cual se hizo muy confuso

Diversivibe
콜롬비아
앱 사용 기간 대략 16시간
답글 Fordeer Commerce개 2024년 3월 8일

Hi dear,

Firstly, please accept our sincere apologies for any inconvenience our app may have caused you. Customer satisfaction is our top priority at Fordeer, and I deeply regret any frustration you experienced.

Regarding your concerns about adding code to the theme, I'd like to clarify that our app does require this step to seamlessly integrate with your website. This ensures that the labels display correctly and function as intended. We understand that modifying code can be confusing, and we are so sorry for that.

Your feedback is incredibly valuable to us, and I want to assure you that we're fully committed to resolving your concerns promptly. Since you are currently using our app, could you please grant us access to your admin page, our team will investigate and provide the necessary support? Rest assured, your issues will be escalated to our developers and resolved within a few hours.

We are eager to discuss your needs further and find a satisfactory solution together.

Thank you for taking the time to share your honest opinion. Your feedback is highly valued, and we are dedicated to working closely with you to address your concerns.

Best regards,

Fordeer Commerce.