Fordeer: Product Labels&Badges
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Disappointing experience with this app and their support team. Despite upgrading, the variant functionality is completely broken. When I reached out to support, their solution was to have me upgrade AGAIN and then manually select every single variant individually - completely defeating the purpose of having filter options like tags and discount amounts in the first place.
The support team seemed unwilling to properly investigate the actual issue and instead pushed for another paid upgrade as a "solution." This feels like a lazy response and poor customer service. The app should work as advertised after the initial upgrade, and the filtering system should function properly without requiring tedious manual selection.
Save your money and look for alternatives. The app fails to deliver on its basic promises and the support team seems more interested in upselling than fixing problems.
Support always here to help and pretty flexible app!
This app is excellent for showcasing labels and highlighting products in your store. We had a few questions, and the support team responded promptly and effectively. Thank you for your assistance
Great app! It helped highlight promotions and improved our sales almost instantly.
Great support, thank you for helping us.
my love for this app is alot, i will recommend this app a billion times
Nice app with a very responsive and helpfulness support
i installed when the app was free. suddenly they monetize and change the system into paid, but WITHOUT NOTICE at all. and our store become very chaotic. DO NOT install these, opt for others that are still giving fair policy.
Hi dear,
We deeply apologize for the inconvenience you experienced with our app.
Regarding your concern about the recent update and pricing changes, we made these adjustments to enhance the user experience and introduce advanced features. We sent three emails to inform you about these updates: one on June 28th, one on July 13th, and another on July 17th. It appears these messages might have ended up in your promotions or spam folders, and for that, we apologize.
We understand that unexpected changes can be frustrating, and we are truly sorry for any inconvenience this has caused. Our team is committed to continuous improvement and is taking steps to ensure better communication in the future.
As a token of our appreciation for your understanding and patience, we would like to offer you three months of free access to our app on the highest plan, the Advanced plan. We have sent you a follow-up email with more details. Could you please check it and get back to us?
We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.
Thank you for your feedback and understanding.
Sincerely,
Fordeer Commerce.
The Fordeer Product Labels & Badges app is fantastic for enhancing product presentation with easy-to-use customization options. Their support team is responsive and incredibly helpful, making it a must-have for Shopify stores.
A really helpful and efficient app!! working better than expectations