Recenzje (210)
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Upgraded to the paid version. makes it so easy to add product labels. Support helped me with a few issues I have. resolved quite quickly. Thanks
Premier constat, sur un post du 14/02, vous réagissez le 01/03 ! Vous n’avez jamais répondu à mes alertes, via le support, sur ce problème de virus avant le post ! Donc votre support à des soucis de réactivité.
Sur les faits : Avast à plusieurs reprises a bloqué l’accès à votre module avec alerte d’une menace (ceci à chaque clic). Kaspersky Free a détecté cette même menace et l’a supprimé de mon ordinateur. Ensuite à chaque lancement Avast avait le même comportement.
Je refais un test sur un ordinateur avec Avast, aujourd’hui, à la suite de votre réponse et je constate qu’il n’y a plus le problème.
Les fonctions du logiciel sont intéressantes et simples, mais c’est peu rassurant d’attendre 15 jours pour avoir une réponse sur une menace de sécurité.
Hello,
We are reaching out regarding the recent review you left on our app, Fordeer: Product Badges & Labels. We were disappointed to see your 1-star review detailing the issues you encountered. We take all feedback seriously and immediately launched an investigation into the matter you reported.
Regarding your concern about our app containing a virus, we want to assure you that this is not accurate. Security is a top priority for us, and our app undergoes regular checks to ensure it is free from any malicious code or viruses. Additionally, our app complies with all Shopify rules and policies to be listed on the Shopify app store.
We understand that your review may mislead potential customers and negatively impact our reputation. Therefore, we kindly request that you reconsider and review our app again to verify its security. Since you are currently using our app, could you please consider updating your review after using it for over 2 months?
We value your feedback and continued support. Thank you for giving us the opportunity to address your concerns.
Sincerely,
Fordeer Commerce
This app is easy to use! I had a wonderful experience with the app. And even more with the support team!
Hello dear,
Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with both our app and our customer service. Your satisfaction is our top priority, and it's truly rewarding to know our efforts in resolving your issues quickly and effectively stood out. Your recommendation means a lot to us, and we're grateful for your support.
Remember, we're always here if you need any further assistance. Your feedback matters and helps us continuously improve.
Best regards,
Fordeer Commerce <3
The application is very useful and helps a lot in highlighting our products
Great support. 5 out of 5 in rating from me. Thanks for your help!
While there might be other label and badge apps out there, Shopify's offering stands out for its ease of use, customization options, and overall impact on the visual appeal of my store. Highly recommended for any Shopify store owner looking to elevate their product presentation!
Great support system, easy to set up, high quality results.
This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered.
The support team is super fast and agile, especially Phoebe has helped me a lot at all times!
Great service, fast, friendly, and efficient. The labels look good, and it could be used in different sites