Fordeer: Product Labels&Badges
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While searching for an efficient app for labels and badges, I was lucky enough to come across this app. It works very intuitively, is easy to set up, and offers countless customization options. Since I needed a few custom adjustments and help fixing a small bug with my theme, I contacted support. And lo and behold: quick responses, the right solutions, and professional communication. Phobe has made my Shopify life a lot easier. Thank you!
Good service helped me fix the overlap label problem
This app has lots of good function. for putting badge. anywhere on the product page and also on collection page. and the cost is apceptable. good service and fast response from Phoebe.
Premier constat, sur un post du 14/02, vous réagissez le 01/03 ! Vous n’avez jamais répondu à mes alertes, via le support, sur ce problème de virus avant le post ! Donc votre support à des soucis de réactivité.
Sur les faits : Avast à plusieurs reprises a bloqué l’accès à votre module avec alerte d’une menace (ceci à chaque clic). Kaspersky Free a détecté cette même menace et l’a supprimé de mon ordinateur. Ensuite à chaque lancement Avast avait le même comportement.
Je refais un test sur un ordinateur avec Avast, aujourd’hui, à la suite de votre réponse et je constate qu’il n’y a plus le problème.
Les fonctions du logiciel sont intéressantes et simples, mais c’est peu rassurant d’attendre 15 jours pour avoir une réponse sur une menace de sécurité.
Obligation de passer au forfait e plus cher pour avoir le résultat de la souscription gratuite, qui affiche n'importe quoi depuis la mise à jour.
Hello,
We are reaching out regarding the recent review you left on our app, Fordeer: Product Badges & Labels. We were disappointed to see your 1-star review detailing the issues you encountered. We take all feedback seriously and immediately launched an investigation into the matter you reported.
Regarding your concern about our app containing a virus, we want to assure you that this is not accurate. Security is a top priority for us, and our app undergoes regular checks to ensure it is free from any malicious code or viruses. Additionally, our app complies with all Shopify rules and policies to be listed on the Shopify app store.
We understand that your review may mislead potential customers and negatively impact our reputation. Therefore, we kindly request that you reconsider and review our app again to verify its security. Since you are currently using our app, could you please consider updating your review after using it for over 2 months?
We value your feedback and continued support. Thank you for giving us the opportunity to address your concerns.
Sincerely,
Fordeer Commerce
It's infuriating that I can't give this ZERO stars. This app is an absolute disaster. Every time I enable it, something else in the theme breaks. First, it was the Add to Cart button—just a grey screen and endless lag. I contacted support, and they claimed to have fixed it, but surprise—they didn’t. After some time, I foolishly gave it another chance, and this time it completely ruined the menu. This is hands down the worst Shopify app I've ever installed. I'm beyond frustrated that I subscribed for a whole year!
The app works well and is intuitive to use. I needed some help to get it installed at first, since it wasn't compatible with our theme out-of-the-box. This was quickly resolved!
Muy buena aplicación para las etiquetas, y buena atención al cliente de su asistente Phoebe, lo único que nos gustaría es que se especializaran también en español, aunque hicieron el intento y me solucionaron el problema igual aun que no es su especialidad el idioma, super recomendados.
I've been using Product Badges & Label Design for my Shopify store, and it's been a game-changer! The app makes it super easy to add eye-catching badges to products, helping highlight bestsellers, discounts, and new arrivals.
Really a lot of great preset options with this app, including the animations. So many ways to customize how it looks on each page. Not to mention the support is top notch. Definitely worth adding to your toolbox.
It has taken a little while to get all our labels working as desired, but Phoebe has been very helpful with information on how the functionality is designed to work, and ironing out the odd bug. Very happy with how the labels look and are working now. Thank you team!
