Same issue, app does not work. Cannot upload required image getting a message about size or getting abort message.
Petal & Paperie
same issue with previous user. Try to add a step and when I go to add a thumbnail at 85x85 pixels size, a popup comes up and says "site says abort". When is someone from support going to address this issue that I'm sure is happening to many? I even tried to change the size in customize theme and reupload a thumbnail and same issue.
I wanted to upload an image and kept getting abort even after i matched the size. i got to watch a tutorial that they have up and it is an older version than the one im using so its not much of a help.
Luv My Leash
If you go to Bold Commerce website , there is a video on how this app works . Funny thing, on their website,it says you get a 30 day free trial, on Shopify, once you get ready to download, it’s a 15 day free trial. Why is Bold Commerce taking advantage of Shopify’s customers?
Hello there. I just wanted to thank you for leaving a review and making us aware of this discrepancy. It's certainly not our intention to mislead people, and we sincerely apologize for this.
We have made a recent change to our app trial lengths across the board and it seems that not all of our marketing materials were updated to reflect this. One of our experts, Nick, has reached out to you and is happy to help you if you decide you'd like to give the app another try.
Please don't hesitate to let us know your decision.
After I changed All me store set up include hours for coding and shopify set up, I found out whats going on. It is a tricky app and not worth the price! I do not know how I get all my original setting back.
If you want a lot of headache with troubleshooting and a REALLY slow customer service? Go ahead and take it!
Very misleading. They say it's super easy to do but as soon as you install it they pop up a full list of detailed techy instructions and then offer to do it for you for an additional $40. Kind of defeats the purpose of having a free 30 day trial. This is a scam!
This app is awful; extremely complex and not mobile compatible. DO NOT BUY THIS
A terrible App.
Not Mobile Friendly.
Overall look and feeling is beyond bad. It takes your images and makes them look pixelated.
We installed this on 2 sites. The second install that we paid for on this site was never completed and our money never returned. We keep getting a http 500 error message.
We spent a lot of time creating 3000+ images only to be let down by this app.
Before installing this app read through their reviews and look at the sites. No one seems to be using this app? Are these all fake reviews?
A very old app that is extremely outdated for these times with mobile traffic being so high.
After implementing it into our 2 sites and paying the installation fees we found the app to be outdated. It is like Bold has this app and just continues to make money off it without any constant or meaningful updates.
Unfortunately this was an expensive waste of time and money. Bold support is great but its their way or no way because that is how it is built.
Image sizing and constraints are a problem especially when you have created 3000 odd images to their specs and they "Fix a bug" and now you must just resize. Images look terrible and if you take pride in awesome crystal clear images this app is not for you, pretty sure its not for any one.
Overall we are pretty frustrated with this app and the lack of upfront information on its limitations.