The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The app is a lifesaver for us and the customer service is the best we have experienced going above and beyond to make the app work for us.
Folks and Stories
The app functions well without glitches, customer service is prompt and really effective - they even customised quite a number of elements to suit the style of my website. Even though we just started using the app, it has been great!
Recently downloaded the app to allow our customers to shop their own customisable multipacks. The 'bundles' are easy to create and translatable into any language. We did have some display incoherencies due to low compatibility with our shopify theme but the app co-founder Anton, personally addressed all the issues with an extremely quick turanaround time. Their team also added in some custom coding to ensure smooth sailing for us in the future! Really happy with their customer service and the final integration.
This app is absolutely perfect for our needs - to enable customers to create customizable multi-packs from products with different SKUs. I found this app different from most other similar apps which focus mostly on upselling products. The biggest positive is the customer service - Anton (Co-Founder) personally took time to reach out on Sunday for customization and trouble shooting requests and all my issues were addressed within a couple of hours including code customization. Like all the other reviews state, the customer service is top-notch and well deserving of the 5-star rating.
Amazing service and really simple, effective interface. If you have an issue, EMAIL THE TEAM AND THEY WILL RESPOND!!! I wanted help with customisation and not only did I get a response, but my change was coded by the team into my Shopify within TWELVE HOURS. This is an amazing app with gold standard customer service!
The Bundable app itself is great - it does what it says, and you can offer build-a-box type products for your customers. It's easy to implement onto your website, even if you're a beginner. However, I cannot rave enough about how amazing Sovi App's support is. Anton and Anthony slaved away to make sure that every aspect was perfect and true to my vision. Even with lots of revision, and a LOT of back-and-forth, they were patient with me and did their best to execute my vision - and if something was not possible, they would explain so respectfully in layman's terms. The amount of work they did and time they spent liaising with me was 100% complimentary, which makes it all the more insane. As in, insanely ridiculously AMAZING service. I've used a lot of apps from bigger companies who would take 7-10 business days to respond to a simple enquiry, if at all. The service from Sovi Apps makes the experience of building your Shopify store all the more simple, less daunting, and encouraging. Having a friendly face in your corner when you're building your business is always a welcome sight. Bundable isn't a big investment, but it'll be your best one. Anything Sovi Apps produces will be.
Excellent and super fast support!! They responded immediately to my request! I highly recommend this app!!
This app helped me greatly! The customer service was super quick to respond and helped me not only maximize the apps functions but also wrote in some code (for free) to help me customize the bundle experience to match our branding a bit more. Super cool!
Hanky Panky Outlet
This is a great bundle app! Not only is it highly functional, but the support team answers within a few minutes and provides general customizations. I highly recommend this app after having tried several other bundle apps.
I am using this app for quite some time now. It perfectly fits our needs on selling bundles. Very easy to use even for the customers to navigate. And the best part, the support team being so helpful and available all time.