Unlimited Bundles & Discounts
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (741)
Zawęź
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Według oceny
We specifically wanted a bulk discount for the same color of a product, but this app only allows customers to select multiple variants. There’s no option for a single bulk discount on one variant. To achieve this, you’re forced to either create a separate product for each color or set up individual bundles with a single variant option. It’s frustrating and unnecessarily complicated for something that should be a basic feature.
Overall not bad but there are lot of glitches on support chat.
not able to connect or talk to anyone through chat.
Hey! That's really weird, our support works working hours and working days, always online via LiveChat (for anyone) and Email, we take support very seriously and as you can see in the reviews our support is praised for its efficiency.
Something got wrong in the line of contact that this happened, maybe some temporary outrage on the chat we use / email or something else, I will ask Bryan from the support to contact you and try to solve your issue, but I emphasize that this type of complaint is super rare, we take support very seriously.
Have a great day, and wait for our contact.
- Revy Team
Update:
We've identified the problem, the chat system we've used did not worked well on his computer, the cause may be the chat system itself, the browser/extensions, it's uncertain. We are in contact with the merchant to address his concerns.
The app is not working at all!!!! Tried re-installing still not working............................................
Hey! During the night we had instability in our server due to a peak in the number of requests, this caused numerous problems with the app.
This is not common and we already took every measure to make sure this won't happen again, we upgraded our servers and DB to avoid any issue or delay next time this situation happens, now our app is blazing fast again.
I ask you to please try the app again and see by yourself that it is fixed, our app is very stable but this rare event happened this night and caused this problem, we worked hard to fix the problem and I've sure it won't happen again.
My apologies for what happened.
- Marcelo, Revy CEO
WARNING!! Don't put this application on your shop. Since I used this, my store is not working properly. It affect our full website. You won't have sales anymore. Never ever put this on your store.
We contacted Shopify regarding this review because it seems fake or incorrectly attributed to our app. Our app impacts only specific areas of the store and includes multiple safety features to prevent any sales disruption in the rare event of a failure. We have never received a support request from this merchant. After seeing this review, we tried to reach out to discuss and resolve any possible issues, but we received no response despite several attempts.
We believe this review was posted in bad faith. The issue described is serious but false; our app does not cause such problems. Unfortunately, Shopify does not remove suspicious reviews, so we must deal with this unjust stain on our reputation, even though our customer support is well-regarded.
- Revy CEO
Update June 24:
Unfortunately, I have to update my review. After having run into more issues with the app I had to uninstall the app and switch over to "Bundle Products from Thimatic"
I've worked with support a lot, I had several issues over the time and I am not going to list them all, but the last issue (the proverbial straw that broke the camels back) was that the total displayed on the bundle page was wrong. Item 1=$10, Item 2=$10 and Item 3=$20 -10% discount Total=$36, but the bundle app displayed $60 or any other random number. (if you read my original review the "discounts and totals are not being displayed correctly is a reoccurring theme)
Now, support is responsive, but every time they fixed one thing another thing broke...
I tested a couple of different bundle apps and I found this one to be the best of the bunch.
Before I go into writing about the product I want to give 5 stars to support. I had a couple of minor issues, totals not being calculated correctly and residual totals being displayed leading to confusion.
One issue was caused by leftover code from a previous bundle app I had installed and support went out of his way to clean up the mess caused by another application.
Within an hour of me contacting support, they resolved all my problems, including one that wasn't even caused by their app.
That alone makes me feel comfortable to continue to use their app moving forward.
The good:
You can bundle in any conceivable way and make it that more attractive for your customers. You can change the font, color and placement of totals, discounts, buttons and all other elements to fit your style.
The app allows you to schedule bundles and discounts. And best of all (IMHO) it gives you code snippets that you can embed wherever you want.
Overall flexibility given to you by the app 4 stars...
Room for improvement:
1. More control over the text, message and layout in the cart. That is somewhat limited.
2. The ability to configure a buy x get y free or BOGO discount. That's a major feature deficiency IMO hence the 4 stars...
Hello! We really sorry by the bug you have found in the app, but at the same time thank you for report this to us, I know we took some time to fix but today we have fixed the total issue, definitively.
I do invite you to try the app again and see if works and maybe even re-think the review ;).
Sorry again about the delay to fix it, we were working on that, we just were not able to fix before.
THIS APP IS COMPROMISED. The app was hacked and a discount code for 100% off all my products was generated and then linked to a discount community. Now Im cancelling 1200+ fake orders!
UPDATE:
The merchant provided the coupon code that caused the issue and we come to the conclusion that the discount code that caused this issue was NOT generated by our app. Our coupons are unique and have a standard that allows us to identify if the coupon is generated by our app or not, in this case, nothing indicates that the coupon was generated by our app.
We are in contact with the merchant to try to change this review since the issue was not related to our app.
- Revy Team
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Hey! Can you please contact our support at support@revy.io and send us the coupon code for this discount? We would like to investigate this to make sure our app is responsible because we never have such a case before, and the way we generate discounts should limit this behavior, this should not happen.
We are waiting on you to know the discount code of this coupon and investigate.
- Revy Team
This app is misleading. Called Unlimited Bundles and Discounts yet only 1 Bundle applies in Checkout. No point paying for multiple bundles when customers cant get more than one bundles in an order.
I'm sorry to hear that, but actually, this is not our app feature limitation, but a Shopify limitation. Shopify platform just allows 1 discount to be applied at checkout, not multiple, we have to play with their rules =/, because of that, we have an attribute in our bundles to control which bundle have priority in case of cart match multiple bundles. Sorry again, but it is what it is, I hope Shopify allows multiple discounts in the future, but actually it won't, for us is a very simple switch to match individual/multiple, but Shopify needs to support that. I hope you understand this and maybe even change this review because is bad for us, if not, we thank you for try our app and apologize for not fully fill your expectations. We are always available at support@revy.io to answer any question/answer you have about the app. Have a nice day!
I do not recommend this app. I had 5 bundle discounts set up all at 15%. 3 hours into the sale & they started randomly charging different percentages. Thank goodness I have awesome customers & they alerted me.
Hey, our app really doesn't do that, we have thousands of stores using our app every day and nobody ever reported this specific issue. Therefore we will be happy if you contact our support so we can check what is wrong and let you know why this is happening, the issue could be another app generating discount instead of ours or something else, but please contact our support at support@revy.io, is not fair to tell this about our app without consulting our team to know the problem specifically, our app does not generate wrong discounts. We work really hard to get everything solved and have an app free of bugs, is really sad and damaging when this type of review is written, I hope you can contact us, I will personally check your store to let you know as soon as possible what's wrong, please contact us, I will be waiting for you to get this solved ASAP.
Well so far this app is crap and so is the support. I was excited by the free bundle and good reviews, so I installed it. Created my first bundle and unfortunately the app seems to have installed some very weird code into my theme because I now have an ugly revy bundle gobbledegoop on every product page that is in the bundle. I cannot launch my new collection with this revy rubbish code. I have spent the last 24 hours trying to get some support with a small email reply that was of no use at all. I'll keep trying support and fingers crossed someone can actually help. None of my other app developers take this long to help out. Pretty disappointed so far.
Hey! I'm sorry about the problems, but to clarify, the only place our app adds code is a specific file created by us (remove it and you are fine), we don't add lines of code in other theme files(which generally mess up the theme), we always tried to do things as clean as possible and this problem you reported is really rare.
We are always improving our support, by the time you reported this problem we had a new support member that was not very skilled, and we are sorry about that..we are proud of our support however, on weekdays 95% of our tickets are solved in less than 24h.
I'm sorry about your experience, that's not a normal experience..I hope you had solved your issue, if not please let us know and I will personally check what is happening, despite being a rare support problem it is not considerably acceptable by us and we took action when this happened.
- Revy CEO
HI, I want to check, how can i add item master for combo offer??
Do i have to add each item manually?
Hey! Can you please send your question to support@revy.io? We will be happy to answer you, I could understand exactly what do you mean, please send us a email then we can communicate better there.
- Revy Team