Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
The customer service has no idea what customer service should be like. Today is the 3rd day and they ask for the same information for the second time although I already shared it with another team member. I can not really say if it is always like that but in my case the service team was usually on "away" mode and only a couple of hours reachable. That means you have to wait if you have problem.
Hey! Sorry about the delay but I want to let you know that we have changed our Support Team entirely due to quality, now the Team is much better trained to answer specific and advanced questions, sorry about your last experience but surely now it will not repeat with our new support team. Have a great day and take care!
Easy to use, I would have liked it to calculate the total "out of bundle" price so it's easier for me to decide how much discount to give. But super easy to use and intuitive. Free plan only allows 1 bundle.
peut on l'avoir en francais? sinon c'est une super application ou l'on peut otpimiser le visuel.merci
Hello, the text of the app is 100% translatable, you can translate into French or whatever language you want. Since you liked the app I did not understand your 2 stars, I hope our app can cause a very good impression on you to got 5 stars :). Have a nice day!
Just Her Co.
ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Created a bundle, Tried testing but the combination didnt automatically apply the wanted discount ???
Hello, since you wrote this review we had re-think how the discounts were applied, I assure you is a LOT better now. Thanks for the review, this has helped us make the app better. Have a nice day!
This app keeps getting messed up and i keep having to uninstall and reinstall my bundle. going to look for a different app. it has happened 5 times now.
Hello, I don't remember your support contact, we really sorry about this issue, but just talking with the support we can identify the real cause of the issue. Sometimes is not even our app, but a conflict with other apps, some setting, or something like that. I really don't remember to see any similar issue that you have described.
But if you yet have the app please contact our support, we will be happy to address your issue ASAP, looking forward to hearing from you and have a nice day!