Bold Bundles ‑ Product Bundles , 641 avis
Buyer Beware, The BOGO part of this APP is very flawed, Customers can end up getting both for free in the check out ! BOLD was no help fixing this problem in the middle of a Holiday sale. you could loose thousands and have a bunch of pissed off customers.
Great customer support. They instantly start working on your issues. Will definetly choose BoldCommerce more often. Stephanie & Mayank from the live support team did a great work assisting with my issues.
Thank you so much for the feedback. So happy to hear that Stephanie and Mayank were able to provide great support.
Added the app to try, but then realized that I was charged at installation and did not get 14 days free. I requested a refund 4 days ago and no word. Shameful. In the meantime, I found the app 'Ultimate Special Offers' that does way more for less and integrates with Shopify POS.
Super helpful, tech-savvy customer support agents. Was able to get around a couple of conflicts in our existing code base with their help. Superb.
Thank you so much for your feedback. We are thrilled to hear that our team was able to provide helpful support.
Mayankkumar was AMAZING! He was so kind and generous, patient and knowledgeable. Always followed through and reliable. He was not only a great teacher, but explored future capabilities the app has to offer.
Thank you so much for your review. We are so pleased that Mayank was able to help you out with what you needed! We are truly excited to see the success Bold Bundles will help you achieve!
Don't bother installing this piece of crap if you are also running Bold Subscriptions. They don't tell you this until after you've bothered to install this and then your left in limbo. Support is non-existent - still awaiting a reply after raising two support requests. Only Bold could make two Shopify apps that are incompatible with each other! What the hell were they thinking?
Thank you so much for your feedback. We apologize for any headache you have experienced using the app. Because we have many apps that perform many different complex functions, not all apps (or app versions) can be used together. Within the help center, each app has an article that provides more information about how they integrate with other Bold apps. You can find more information on Bold Bundles here: https://support.boldcommerce.com/hc/en-us/articles/360043645772-Bold-Bundles-Bold-Integrations-
Do not use this app, you pay 19.99$ with the worst service ever. I uninstalled the app because it modified some of my theme functionalities, and been waiting for over 2 weeks for their developers to delete all their files that have been blocking my work. This is not acceptable, my problem is still not solved and I advice all the new users not to install this application. There are many more apps with the same functionalities and less expensive.
Thank you so much for your honest feedback. We apologize for the delay on the code removal from your store and any stress that may have caused. Our Merchant Success team has reached out and the uninstall request is our highest priority.
Bhumi Patel was my lifesaver with Bold. She was so patient and thorough. I'm going to ask for her again if I ever need help. Her service was efficient, effective and kind. Her service and support was top notch!
Shocking service. Signed up for the 14 day trial, set up some bundles and was then told they needed to make some code changes to the site for the bundles to work correctly and needed access. This was given straight away and 13 days later the code changs still hasn't started so I can only assume this is a delay tactic so they can get your money. Avoid like the plague.
The staff at Bold Bundles is really helpful - the chat is great as well, and Alora at BOLD is awesome. They respond quickly to my technical challenges and helped install the apps into our Shopify store seamlessly without issues.
I also love the fact that there is a suite of tools available through BOLD COMMERCE that works nicely with each other. I'm kind of tired of trying new apps and running into all kinds of incompatibility issues with existing apps in my store. with BOLD, they all work together (a couple do not, but it is very clear which ones are not compatible with each other).
BOLD BUNDLES is also the only app that works with my 4PL fulfillment center - i'm sure there's a reason why my favorite fulfillment center chose to work with the people at Bold. :-)