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I installed and buy this app ,and then my "buy it now" button can not works ,And I can very hard to find the right person from blod team to help me to fix the problem .
Hi there, we're so sorry you've run into an issue after the installation! We'd love to look into this further for you - our app specialist, Rajni, attempted to reach you on ...
this app is a shit app. broke my store when i uninstalled. it made a lot of changes with the css and the theme file. what piece of shit app. dont download this app guys
I liked the way the app worked except it wiped out the ability for our customers to use their loyalty points because these can be redeemed by discounting. Product Bundles in Variant mode can't be used with the Premium Plan. Basic Plan only allows a product to appear in a single bundle. This won't work in our case.
HORRIBLE SLOPPY work by your team. So many issues that could have been avoided by simply QC'n the work. This app even shut my shopping cart and I could not process any orders on my site. The referral link effected our google analytics and was crediting this app FOR ALL OUR SALES. i'm very disappointed in the service here, I heard Bold was suppose to be a great company.
Don't bother installing this piece of crap if you are also running Bold Subscriptions. They don't tell you this until after you've bothered to install this and then your left in limbo. Support is non-existent - still awaiting a reply after raising two support requests. Only Bold could make two Shopify apps that are incompatible with each other! What the hell were they thinking?
Thank you so much for your feedback. We apologize for any headache you have experienced using the app. Because we have many apps that perform many different complex functions ...
Lost 18% in weekly sales, invested money and one week of my personal time. I read the bad comments and after talking to my developer I decided to install it last Monday June 29th. Basically this app ruined my cart and checkout experience. I hired two developers to look after the errors caused by this and I think the cart error is gone, not so sure. This app was real "TECH HELL" to me.
Stay away of this app
I have deleted the product bundle test because it was visible from my website viewers (they don't tell how to hide it) and it caused a huge bug
I have written them twice still no answer since 48 hours and my store is unavailable since all that time
This absolutely not professional compared to other apps that reply max few hours later
If you want to loose all your customers ...
Would give this zero stars if I could, I upgraded to the premium in order to be able to add multiple bundles to my store. It simply doesn't work, support is terrible!
Thanks for writing in with your feedback. I am sorry to hear you had a frustrating experience when first installing our app. I can confirm our team has assisted with the ...
I tried it twice and it does not work for me! For example, if you create bundle product, the product pictures are default on the size "medium", which does not fit in our shop. The official manual says that you have to adjust the product image-url manually from "medium" to "large" for every product. Seriously!?
In addition, the discount price is not taken over in my shopping cart / checkout. You ...
Hi there. I just wanted to sincerely apologize for the issues you ran into with the image sizing and the prices reflecting on the checkout page. Unfortunately, we do not ...
Clunky.
Really unattractive back screen to load bundles, instructions not clear.
Support.....hmm must be pressing the wrong button as sitting waiting around for a chat support specialist to appear and nothing, this was after waiting all day for an email reply.
Result - ditching it and going elsewhere.
UPDATE - requested it be removed as the liquid update has wiped all the prices from my products. ...