Avis (644)
Affiner
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Par note
The product bundles app fell short for what we were looking to do. Bold support is excellent and quick to respond so we still rated this review as a 4 star.
Great concept and we were looking to bundle accessories with our core product. Unfortunately, you can't pair the same accessory/product in multiple bundles. This might work for someone else if you just want to run a couple bundle deals with different products in each bundle. We also tried to set up a bundle by collections to see if that would allow our customer to pick their product in each category but the app would show the category/bundle option but you would have to go to each page of the product and add it by the regular add to cart button and in the end would not show the bundle discount in the cart. This seemed a little buggy on their end or it could just be the theme we use.
We may try their upsell app as it may be more what we are looking for.
I believe that it is a great tool to have and I am anticipating more sales. Thank you for the excellent support provided to help me get up and running.
Good on bundles. Would like to speak to support team for more feature. What is a support email, since I submitted two support requests from the website and I didn't get any response ?
Thank you
This has to be one of the best apps we have installed yet.
excellent product support. This is what it is all about. Now that i have 100% confidence in the support team i am confident in seeing positive outcomes on my site using this app.
many thanks
nk
I'M GOING TO GIVE THEM 4 STARS FOR THEIR COMPLETE HELP WITH CODING. I THINK THE APP IS VERY USEFUL, BUT I WAS LOOKING FOR A FEATURE TO DISCOUNT MY SOCKS WHEN YOU BUY 3 OR MORE PAIRS, BUT IT DIDN'T HAVE THAT FEATURE, SO I REQUESTED TO CANCEL. I WAS GOING TO KEEP IT ANYWAY, BUT I HAVE OTHER COSTLY APPS , SO I'LL COME BACK TO THIS WHEN I START MAKING PROFITS.
Great app, not the easiest to install had to get Bold to complete installation, just make sure they look at how the app is installed and it looks correctly. Customer service is great, install team although quick do not care.
Worked for the purposes required.
** Update, after this review, the customer service replied directly and double checked if all damage has been repaired, so prompt customer service, can't say else! I keep the message below like a manual for other users.
When deleting the app, please follow below instructions to totally delete it:
1. Delete all the offers you have made
2. Delete the app
3. Delete all the liquids and snippets, including the hidden Shappify tabs.
4. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}"
5. Go to the product-template.liquid and delete
{%- unless bundle_loaded == 'true' -%}
{%- include 'shappify-bdl-load-bundle' -%}
{%- assign bundle_loaded = 'true' -%}
{%- endunless -%}
Thank you so much for taking the time to leave a review of our Bundles app. I'm very sorry to hear about the issues that you were seeing, and I completely understand the severity of the issues.
I can see that our apps specialists have reached out to you, and I hope that we're able to come to a resolution. Thank you so much for your patience in the meantime.