Recenzje (234)

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23 luty 2019

This app broke my checkout page after uninstall, luckily some of our customers were complaining right away. We had to delete some codes for our checkout page to work again. I do not recommend installing this app, especially if you're someone like me who doesn't know anything about codes.

Athlene Nutrition
Filipiny
7 minut korzystania z aplikacji
17 kwiecień 2014

Loving the app and everything these guys have to offer.

Sagebrush Coffee
Stany Zjednoczone
4 minuty korzystania z aplikacji
5 listopad 2025

Too expensive for what it is.

Lomito Bites
Meksyk
1 minuta korzystania z aplikacji
30 listopad 2013

Most embarrassing performing app on Black Friday I've ever seen. Crashed the entire day and ruined our sale. So pathetic. Highly advise against it as you cannot fully uninstall the app after.

Horrible customer support as well. Non existent in fact. Use Simple Sale for an easy to use discount app.

Oh and BOLD, RESPOND TO EMAILS!

Flex Watches
Stany Zjednoczone
Edytowano 23 lipiec 2025

I am over the moon about this app, and the developer! I had a hiccup installing this, and they were quick to help. This product is very easy to use. I hope it translates to increased sales! <3

Spirit Love
Stany Zjednoczone
20 dni korzystania z aplikacji
3 grudzień 2023

My Store
Litwa
12 minut korzystania z aplikacji
11 listopad 2022

Would give this zero stars if I could, I upgraded to the premium in order to be able to add multiple bundles to my store. It simply doesn't work, support is terrible!

Casa De Vino
Wielka Brytania
4 dni korzystania z aplikacji
BOLD odpowiedział(a) 14 listopad 2022

Thanks for writing in with your feedback. I am sorry to hear you had a frustrating experience when first installing our app. I can confirm our team has assisted with the install of the liquid code necessary for the app to function on your store. They have reached out in the hopes of connecting with you again.

28 październik 2022

We use option and bundles even a plug-in, you are your development, but they are surprisingly incompatible, too ridiculous, incompatible with their own

Mylovestar
Stany Zjednoczone
23 minuty korzystania z aplikacji
BOLD odpowiedział(a) 31 październik 2022

Thanks for taking the time to write in. Reviews like yours alert us to integrations that may be important to our merchants. I will certainly pass this feedback along to the team.

6 styczeń 2022

Great! Support was helpful, even with install help three different times. I'd happily suggest this service to anyone.

Bebe au Lait
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
BOLD odpowiedział(a) 10 styczeń 2022

We are so glad to hear you are enjoying Bold Bundles! We are always happy to help! Thanks for taking the time to leave your review, and thanks for choosing Bold!

20 listopad 2021

Thank you very much Chandan for your attention and many thanks to the developers of the excellent application.

Andry Lashes
Wielka Brytania
Około godziny korzystania z aplikacji
BOLD odpowiedział(a) 20 grudzień 2021

Thank you for the kind review! We are just so happy that Chandan was able to provide the support you needed. Thank you for choosing Bold!

25 październik 2021

I try this app to help me do product combos. It automatically created a widget in each individual product. The support team was incredible and help me to hide this. Shoutout to Azm who was amazing making the adjustments to make it perfect for my needs. :D

shdisplays
Kanada
11 dni korzystania z aplikacji
BOLD odpowiedział(a) 3 listopad 2021

Thank you for the kind review. We are glad our team was there to help you out! thanks for choosing Bold!

19 maj 2021

Support works like magic! Shoutout to Challi who responded my app live chat and quickly fixed the issue!

Emerage Cosmetics
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
BOLD odpowiedział(a) 19 maj 2021

Appreciate the kind words. We'll be sure to pass them along to Challi. Thanks again for choosing Bold.

20 kwiecień 2021

What a poor app, sought help from support which was an email sent back to me which said... " We found 0 helpful articles that solved similar requests from other merchants: Don't forget to check out our online Help Center! " Avoid this app !

Rob Hulford Shop
Wielka Brytania
Około 3 godziny korzystania z aplikacji
29 marzec 2021

Bold Support has been SUPER helpful – I've had all kinds of really specific questions that they have patiently answered and on more than one occasion they have helped me edit specific code. (A special thank you to Challi today!)

Loud Sisters Shop
Stany Zjednoczone
4 dni korzystania z aplikacji
BOLD odpowiedział(a) 29 marzec 2021

Thank you for your review. We are so happy that Challi was there to help you! Thank you for choosing Bold.

2 luty 2021

Finding the right app can be a challenge. Bold Bundles has an incredible supporting staff that helps make tailoring to your site an easy process. Special shout outs to Stephanie, Bhumi, and Brysen, who continue to provide great assistance to us when needed.

Skipwith Organics
Stany Zjednoczone
25 dni korzystania z aplikacji
BOLD odpowiedział(a) 2 luty 2021

Thank you for your review. We are so happy that Stephanie, Bhumi and Brysen was able to assist you. We are always there to help you when you need us. Thank you for choosing Bold.

9 grudzień 2020

Great customer support. They instantly start working on your issues. Will definetly choose BoldCommerce more often. Stephanie & Mayank from the live support team did a great work assisting with my issues.

Koffi Company
Niemcy
5 dni korzystania z aplikacji
BOLD odpowiedział(a) 22 grudzień 2020

Thank you so much for the feedback. So happy to hear that Stephanie and Mayank were able to provide great support.

19 listopad 2020

Added the app to try, but then realized that I was charged at installation and did not get 14 days free. I requested a refund 4 days ago and no word. Shameful. In the meantime, I found the app 'Ultimate Special Offers' that does way more for less and integrates with Shopify POS.

Cook Culture
Kanada
21 dni korzystania z aplikacji
19 listopad 2020

Super helpful, tech-savvy customer support agents. Was able to get around a couple of conflicts in our existing code base with their help. Superb.

Artiphon
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BOLD odpowiedział(a) 22 grudzień 2020

Thank you so much for your feedback. We are thrilled to hear that our team was able to provide helpful support.

29 październik 2020

Don't bother installing this piece of crap if you are also running Bold Subscriptions. They don't tell you this until after you've bothered to install this and then your left in limbo. Support is non-existent - still awaiting a reply after raising two support requests. Only Bold could make two Shopify apps that are incompatible with each other! What the hell were they thinking?

Bee Good
Wielka Brytania
Około 12 godzin korzystania z aplikacji
BOLD odpowiedział(a) 5 listopad 2020

Thank you so much for your feedback. We apologize for any headache you have experienced using the app. Because we have many apps that perform many different complex functions, not all apps (or app versions) can be used together. Within the help center, each app has an article that provides more information about how they integrate with other Bold apps. You can find more information on Bold Bundles here: https://support.boldcommerce.com/hc/en-us/articles/360043645772-Bold-Bundles-Bold-Integrations-

Edytowano 21 wrzesień 2020

Bhumi Patel was my lifesaver with Bold. She was so patient and thorough. I'm going to ask for her again if I ever need help. Her service was efficient, effective and kind. Her service and support was top notch!

Holistic ID
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
15 wrzesień 2020

Shocking service. Signed up for the 14 day trial, set up some bundles and was then told they needed to make some code changes to the site for the bundles to work correctly and needed access. This was given straight away and 13 days later the code changs still hasn't started so I can only assume this is a delay tactic so they can get your money. Avoid like the plague.

Perfume World UK
Wielka Brytania
13 dni korzystania z aplikacji
23 sierpień 2020

DO NOT DOWNLOAD. Created a glitch in my site after downloading. Every price on homepage turned to $19.99 and said Sold Out. No product of mine was sold out or listed at $19.99. This happened immediately after downloading.

Motha Fluffa
Stany Zjednoczone
44 minuty korzystania z aplikacji
Edytowano 19 sierpień 2020

I highly recommend the entire line of Bold Apps. I was turned on to Bold by my Shopify web developer- we had to have a custom installation. Nick from Bold called me personally to make sure that the app was working properly after they installed it. Thank you to Taylor for making the installation happen so quickly and seamless
Thank you for your hard work and effort to make it happen .

Addaday.com
Stany Zjednoczone
14 dni korzystania z aplikacji
19 sierpień 2020

When the app gets uninstalled the code still in the products and it messes it up, beware of this, it's happening with everyone not just one store!

PT Ecom Disruptors
Egipt
5 minut korzystania z aplikacji
18 sierpień 2020

App messed my theme up BAD. Had to pay a developer to fix the code that was left after deleting this app. This app should be removed. DO NOT DOWNLOAD.

ThePawsPalace
Stany Zjednoczone
2 dni korzystania z aplikacji
9 sierpień 2020

This app ruined the coding on my site. after uninstalling this app my products are showing up as sold out. haha joke of an app.

Full Option
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
21 lipiec 2020

I wanted to write specifically about Bold's customer service rep, Mayank. I was having such a hard time getting to customer service and this rep was incredible! So intelligently understanding my issue and made sure my instructions got to the proper people. I couldn't have been happier. Bold is a great product. Thanks to this special rep for helping me!

iN2IT Publishing
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
15 lipiec 2020

DO NOT INSTALL IT WILL DESTROY YOUR WEBSITE. This app is fucking shit and should be taken off the app store I really wish I could make my rating lower but this is the lowest. I downloaded it and it made all my items out of stock so I uninstalled the app but the code still remained on my website so I had to pay someone to fix it. The support did not help at all.

Porta Desk
Wielka Brytania
Około 13 godzin korzystania z aplikacji
13 lipiec 2020

Bold bundles app allowed our customers to purchase school products at a reduced rate because we were able to offer bundle pricing. In this age of Covid and depleting budgets, this capability was so appreciated by our customers. Getting this set up by the Bold Bundles support team was great. The team was very supportive and quickly responded to any requests we made. A special thanks to Mayank, Esha and Rajni for all their help in getting this important functionality to our customers.

Corsu
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
9 lipiec 2020

downloaded this app and it made all my products unseen by customers. I asked for help as no-one could buy anything and they never helped me and I had to pay someone to help me. Horrible customer service !!!

Eat Your Plants
Australia
39 minut korzystania z aplikacji
26 czerwiec 2020

Had a chat session with Naman. He helped me finish the theme update for my store. He went above and beyond by helping me do some sizing to make the page look better! Appreciate the great customer service!

Glowy Smooth Skin Care
Stany Zjednoczone
Około godziny korzystania z aplikacji
26 czerwiec 2020

Once installed, the entire store inventory is displayed as sold out!
In the end, no help just a more hustle with the shop.

Lucznik
Wielka Brytania
39 minut korzystania z aplikacji
22 czerwiec 2020

The customer service is probably the worst I have ever experienced. A very trivial bug prevented me from installing it on my stores, and after 2 full weeks of receiving e-mails from 15 different support reps with copy/paste e-mails asking for the same damn things over and over and over I lost my patience and restored the backups I fortunately made prior - this app will install code which the app does not remove on uninstall while claiming in their FAQ that they promise the residual code won't hurt your store....how Shopify can officially endorse this app on the community support pages is a mystery. STAY FAR AWAY from this trash.

JEWELUP EU
Litwa
17 dni korzystania z aplikacji
19 czerwiec 2020

Our installer needs time to work on this, normally it take 2-3 business days however, our install request went up for this few months due to pandemic. So for now I don't have an exact time frame for you.
hahahahahahhahahahahhahahahhahahahahahahha
really im so angry they took from me more than a hour and in last i have to wait for 3 days

Kaylore.shop
Hiszpania
40 minut korzystania z aplikacji
6 czerwiec 2020

This app is trash. It screwed my theme. No support either. DO NOT DOWNLOAD, IT will damage your store.

Quarial Store
Stany Zjednoczone
13 minut korzystania z aplikacji
4 czerwiec 2020

DO NOT DOWNLOAD, this app made my page take 50sec to load in and it burried itself deeeep inside my theme, it makes it so you cant just remove the code files, you have to fix alot of code that has been replace. i have now spent over 5 hours finding what they changed and changed it back. i am not 100% if i've done it correct but i have no other choice than to keep on looking and hoping for the best. if you want your costumers to wait ca 1min before they can browse your store then this is the app for you.

Skogenskonge
Norwegia
1 dzień korzystania z aplikacji
Edytowano 28 maj 2020

The Bold Bundles app is outstanding and the customer service is even better. Challi did an awesome job upgrading out app experience to match our brand message.

Run Everything Labs
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
12 maj 2020

Completely messed up my shop. Do not use the app!! Made really bad experiences with the service and the app

BakeNight
Niemcy
31 minut korzystania z aplikacji
29 kwiecień 2020

I rate the app itself at a 4 just on customization ease etc. I rate an overall 5 for their customer support. During a time where there are limited staff in various companies. Ihave experienced exceptional if not the best customer support with Bold. Chat is the easiest and quickest way to get my issues addressed and solved. Email works as well but i always prefer the chat. Everyone Ihave dealt with have been curteous, quick to find a solution and when it is out of their hands or knowledge they direct me where to go. Their developers also are quick to fix anything I nor the agent can. running a business always comes with surprise problems i always hope if i do it is with their products (thought seldom is their products are great) just because it is the least stressful to solve.

Breastbud
Stany Zjednoczone
26 dni korzystania z aplikacji
28 kwiecień 2020

Carter provided me with one of the best customer service. Thanks bold! recommending the app for you!

Drnasal+™
Indonezja
3 miesiące korzystania z aplikacji
16 kwiecień 2020

Great customer support they will not stop until your problem has been resolved i would definitely recommednd

follotrend
Kanada
Około godziny korzystania z aplikacji
16 kwiecień 2020

Really great app! Helped me a lot with what I was looking for ! Not only that but great support team aswell! Naman helped me a lot !!! Great knowledge and so kind

Versalion
Cypr
14 dni korzystania z aplikacji
Edytowano 4 kwiecień 2020

Thank you for the so desirable customer support feedback! Much appreciated.

Eweric
Australia
4 miesiące korzystania z aplikacji
3 marzec 2020

need to remove the app completely, i already eliminate but still appear BUNDLE variants, need all to be removed al variants created by this app inmediately!

D.ESHOP
Meksyk
Ponad 2 lata korzystania z aplikacji
2 marzec 2020

Messed up our store. A complete hell to fix.

Installed it, suddenly it made changes to our theme making weird text show up. Uninstalling the app after deleting the bundles. The code that remains makes the site really slow.

Famme
Norwegia
Około miesiąca korzystania z aplikacji
Edytowano 24 luty 2020

This app greatly increases AOV. Great customer support makes it a dream to use. Jade from Bold Bundles was very helpful in helping me with app optimization.

Ultimate Insurance Shorts™️
Kanada
17 dni korzystania z aplikacji
14 luty 2020

It just messed up my product page. Once the code has been modified by this app, you can still delete the app, it wont give you your previous theme back Thank you !

Fest-Market
Francja
9 minut korzystania z aplikacji
4 luty 2020

I believe that it is a great tool to have and I am anticipating more sales. Thank you for the excellent support provided to help me get up and running.

NEATS USA
Stany Zjednoczone
17 dni korzystania z aplikacji
Edytowano 13 styczeń 2020

Kelsey was very patient and very clear. Great tone. Felt supported! Good job Abdhi - quick and clear solve. Thank you!

Self Tape Store
Australia
2 miesiące korzystania z aplikacji
BOLD odpowiedział(a) 30 grudzień 2019

Thank you for the review! We're so glad to hear that Kelsey was able to work with you through the issues or questions you had when using our live chat service. Please let us know if we can help with anything else!

18 grudzień 2019

Added the app and was immediately charged without a trial. Then I found out that it only offers a % discount not a dollar amount... So wasted time and money on this app, not worth the hype

VYB Active Australia
Australia
Około godziny korzystania z aplikacji
BOLD odpowiedział(a) 19 grudzień 2019

Hi there. It looks like you had downloaded the app a couple of years ago, in which case the trial would not reset. We attempted to call you in order to see what we could do, however were unable to get through.

While we don't offer a dollar amount off, we do have the ability to offer a fixed bundle price, which automatically calculates the percentage off of the product bundle.

We'd love to speak with you over the phone to see if there's anything we can do to help with your experience - please let us know if there's a better time we can call you and chat.

14 grudzień 2019

I needed an app to give my customers bundle options for my site and received excellent customer service from Chintan, Rajni, and Laurel. I had to come back and forth to the chat and they all worked together to link and ensure I got a resolution. Even Daniel helped in when my chat was disconnected with Laurel and quickly got us back! The teamwork really showed and I, as a customer, I appreciate it very much. I got this app to have gift boxes options. I'm excited to see how it goes for my Qrema.shop store!

QREMA
Stany Zjednoczone
1 dzień korzystania z aplikacji
BOLD odpowiedział(a) 16 grudzień 2019

Hello there! Thank you so much for sharing your experiences with our live chat team - we're glad to hear they worked together to get you re-connected and ensure you had your issues resolved quickly! Thanks for reaching out to us!

Your soaps are gorgeous and your products look fantastic; we hope you see great success with the gift box option you're giving to customers. :-) Please don't hesitate to reach out if you need anything else!

12 grudzień 2019

Very good application and great customer service. Increases profits dramatically and looks great on my product pages.

LuxeBeautify
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BOLD odpowiedział(a) 13 grudzień 2019

Hi there, thank you very much for the review. We're so glad to hear that you've seen an increase in profits using our Bundles app! Please don't hesitate to reach out if you need anything else - we're more than happy to help again.

9 grudzień 2019

Bold has the best customer service, and their products just work. When they don't do exactly what we need them to do, they are always willing to get in and change the code for us so that we get exactly what we want. Highly recommend Bold and all of their products. And Priyanka is an awesome customer service rep. We've used her a few times and she's always dead on.

Brewferm
Stany Zjednoczone
24 dni korzystania z aplikacji
BOLD odpowiedział(a) 10 grudzień 2019

Hello there! We appreciate your kind words about our apps and our support! Thank you so much for the recommendation - we're glad to hear that Priyanka has been able to help you out on a few occasions now.

Please let us know if we can help again, and we look forward to seeing your continued success!

6 grudzień 2019

Rafael helped a lot with my request. Installed the app and it was not working properly, requested for a professional install and it got done in 2 days even if they had an ongoing holiday!

The Beauty Hack
Filipiny
15 dni korzystania z aplikacji
BOLD odpowiedział(a) 9 grudzień 2019

Hello there! We're sorry to hear you had some initial problems with the installation - we're glad that we could offer you a professional install from our team of experts in a short amount of time! That's certainly what we strive for. :-)

If you've got any questions about the app, please don't hesitate to reach out! We'll get back to you as soon as we can.