Helhetsomdöme
4,1
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 16 % av omdömena har 1 stjärnor
Redigerat 4 mars 2019

I'm updating my review from 1 to 3 stars as Bold Support did finally reach out to me and was very helpful. One issue was that there were inconsistencies in the branding marketing of the app that made the support request tenuous at best as I could not find the product name in the drop down menu—support page did not list Bold Bundle but as Product Bundles.

Looking forward to see if the coveted feature is actually available. Given they were kind enough to extend the trial, I may return to it.

Installed to promote Buy One Get One 50% off as a feature stated as supported in its blog. Did not find the feature and submitted a support request. Never heard back yet the support status was marked as 'solved'. Skimpy documentation at best. Do not recommend.

Stylistry
USA
2 månader användning av appen
18 juli 2020

Works... sort of. The biggest problem with this app is that it makes you get rid of your dynamic checkout buttons because they draft orders in order for this app to work. Also will not do cart recovery on bundles because they're drafts - therefore no data is saved. I'm now having to work backwards and find a new app that applies a custom discount code to a bundle instead of drafting an order.

Park Candy
USA
2 månader användning av appen
8 november 2016

Professional and timely. Thank you very much

Bended Knee
USA
2 månader användning av appen
6 augusti 2019

I have lost more than a day of sales since installing this app. Still waiting on assistance. I don’t want to uninstall and risk losing 2 days work setting bundles up but will have to if this isn’t resolved soon. Please help urgently! Cart saying nothing in cart when you try to add a product.

Woollykins
Australien
2 månader användning av appen
BOLD svarade 6 augusti 2019

Hi there! We want to sincerely apologize in regards to the issues you're experiencing on the site since installing Bundles.

Our experts, Brysen and Harry, have reached out to attempt to resolve the cart issues you're experiencing on the site.

If you could respond to their ticket we'll be more than happy to fix the problem you're seeing here!

11 juni 2018

Excelente servicio al cliente. Pratibha me atendió y fue muy rápida y amable.

Ital Market
USA
2 månader användning av appen
19 mars 2015

Awesome simple to use app that does what it says it does! Would highly recommend

Puresouth
Nya Zeeland
2 dagar användning av appen
8 september 2017

Unreal customer service. Cam was a huge help and got everything done quickly and effectively. Wish all apps had this kind of service!

Pet Safety Shop
Kanada
2 månader användning av appen
Redigerat 18 maj 2018

% checkout crashed since Bold Product Bundles App has been installed... Terrible! If support read that, please contact asap

Miamihairshop
Frankrike
2 månader användning av appen
9 mars 2016

The app works really well however the liquid code update was more complicated that initially expected. The first use of the app also made the product photos wide and elongated which looked weird and not like the examples given. with some internal coding we managed to set maxiumum limitation for the product bundle display width which seems to work really well and now look awesome.
There is a delay of up to 30 mins for any changes within the app to become present on the site which made it difficult during inital testing.
Also we did not know that you can not bundle varients within a product. For example we wanted to bundle our rubber duck so that when customers bought a duck in each colour they recieved a discount. This does not work within the bundle app.
We contacted the developers who replied really quickly and were amazing help and even pointed us towards another app that would do what we desired! PERFECT.
Great help and assistance and now we have it running as we wanted we hope that it will encourage our customers to buy more!

Outdoorliving
Storbritannien
2 månader användning av appen
Redigerat 22 september 2020

The staff at Bold Bundles is really helpful - the chat is great as well, and Alora at BOLD is awesome. They respond quickly to my technical challenges and helped install the apps into our Shopify store seamlessly without issues.

I also love the fact that there is a suite of tools available through BOLD COMMERCE that works nicely with each other. I'm kind of tired of trying new apps and running into all kinds of incompatibility issues with existing apps in my store. with BOLD, they all work together (a couple do not, but it is very clear which ones are not compatible with each other).

BOLD BUNDLES is also the only app that works with my 4PL fulfillment center - i'm sure there's a reason why my favorite fulfillment center chose to work with the people at Bold. :-)

Virginia Boys Kitchens
USA
2 månader användning av appen