Bold Bundles ‑ Product Bundles , 642 รีวิว

We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome.

Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review...

UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them.

The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.

Unreal customer service. Cam was a huge help and got everything done quickly and effectively. Wish all apps had this kind of service!

The staff at Bold Bundles is really helpful - the chat is great as well, and Alora at BOLD is awesome. They respond quickly to my technical challenges and helped install the apps into our Shopify store seamlessly without issues.

I also love the fact that there is a suite of tools available through BOLD COMMERCE that works nicely with each other. I'm kind of tired of trying new apps and running into all kinds of incompatibility issues with existing apps in my store. with BOLD, they all work together (a couple do not, but it is very clear which ones are not compatible with each other).

BOLD BUNDLES is also the only app that works with my 4PL fulfillment center - i'm sure there's a reason why my favorite fulfillment center chose to work with the people at Bold. :-)

I like this app, been using it for a couple of months. People pay attention to the bundles, and that's a good thing. Easy to set up and looks good! If you want to do bundles, try it. It's way better than the others I tried. Great job!

Great response time. Very friendly, helpful and patient (considering my limited technical knowledge).

This is one of our favourite apps. Every store should have it!
Installation can be a bit tricky if you haven't touched your theme liquid before, in which case we highly recommend the e installation service Bold Apps offers.

Bold has the most amazing customer service! Rifat specifically helped fix an issue for us that was highly necessary to get done that same day for a client. We are overly grateful for his help and fast service!

Thank you!!!

Amazing App. We had a few minor issues with the installation but Bold went seriously above and beyond to help us fix everything. I couldn't imagine a more helpful/responsive support team. The app is now working very well and we look forward to using more Bold apps as we need them. Thanks so much guys, you rock!

Crashed our site and support was rude/unresponsive. They did not even apologize. Could have been a disaster, but eventually things got fixed after a few hours of frantic. They asked for backend support and may have caused irreversible damage.

Amazing App that makes bundling super easy and gives a professional look to the store. Also they have a great support team! shout out to (Mohit) for the flawless support when I needed it :D